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We are currently updating the pages to include all regionally different guidelines. If you find inconsistencies, please refer to the English page. Thank you!
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Places

Places are searchable destinations in the Waze map, just like the "Points of Interest" found in certain popular GPS devices. They can be added from the client, but also in the Waze Map Editor. Here you'll find the instructions on how to create a Place in the WME. For a description of the different types of places see the Place categories page.

A Place can be a Point or an Area. Above a given size Area Places become visible in the client. A Point Place is never visible, but both types can be searched and navigated to. There is also a third kind of Place called Residential, which are private addresses. These are always Point Places.

Point Places

Point Places don't show on the Wazers device. They can be used to help Wazers find locations, especially when they are not or wrongly listed in other destination search engines. As they are searchable from the app, accurate positioning of a point location and providing a full address (including street number) are both utterly important.

In the WME, a Point appears as a small circle:
Standard point

Selected point

Modified point

Modified point, pending for approval

The Waze routing server will navigate the Wazer onto the segment which is physically closest to where the Point is placed.
The Point Marker is the stop point. Typically, if the Place is inside a building, the marker should be located at or near the location's main entrance door. Try to imagine where you would stop to drop someone off for this location.

Area Places

Area Places appear in the Waze app. Too many of them can clutter the map, creating large gray zones that do not help Wazers orient themselves. Therefore, it is important to use Area Places only when they are distinctive and significant enough to orient drivers. Care should be taken not to snap to road segment nodes, because this makes it more difficult to edit the place and/or segments later on.

Parking Lots and Gas Stations should be drawn as areas, regardless of their size. All other places are generally drawn as a Point Place, except when they are large and distinctive enough to help in the orientation during driving. See also the paragraph on how to determine Area or Point.

Generally, an Area Place only covers what a Wazer sees when driving to the actual location. It follows that the Area outline covers the building of the place, but never the whole property. However, an Area Place doesn't have to be as detailed as the building is, actually, it's better to keep the shape roughly.
Natural features such as forests, parks, and lakes are drawn to the visible contours.

The different types of Area Places show in different colors in the app, as well as in WME. The colors vary slightly, depending on your display. Generally, Natural features show green (e.g., Park) or blue (e.g., River).

Area Place for the Namur hospital, with the Point Marker at the entrance, and the Move Handle on the top right of the building


Each Area Place has a “Point Marker“ , which by default is centered. This point can be moved to where you should arrive, or where to park, even a short distance outside of the marked area, indicated by the black outline (see picture). Again, try to imagine where you would stop to drop someone off for this location.

If the Area itself needs to be modified, click on the place to select it. Use the geometry points to adjust the shape. To move an area place without changing its shape, drag the Move Handle icon.

Residential or Private Places

When arriving, Waze proposes to take a picture of your destination. In this way, many private Places are uploaded to WME. For these private Places, the category residential is used. Private Places will not be searchable, and the identity of whoever created them or attached pictures, will not be exposed. Private Places only contain photos and an exact address, without all the other properties of a Place. The pictures will only show to people driving explicitly to that address. Waze editors will be using the pictures and exact locations to improve the house numbers database.

Public Places can be turned into private Places, but private Places cannot be turned into public Places. Use the link located under the buttons for Point or Area in the menu, to convert Places mistakenly labeled as public into private.

More on this topic see the Residential Place page.

Combined Places

Point Places within an Area Place

Point Places within an Area Place are allowed and mostly used for shops in a shopping mall, faculties within a University campus, etc.. Avoid Areas within Areas, as this may become confusing on the client's display.

When to use Area or Point

Parking Lots and Gas Stations are always drawn as Area Place. Most other places are generally drawn as a Point Place, except when they are large and distinctive enough to help in the orientation during driving, which will often be the case with an Event Center, Factory, Hospital, Office, Camping, Shopping malls, Museums (e.g.,Rijksmuseum, Amsterdam), Monuments (e.g., Mardasson, Bastogne), Schools, Tourist Site, Attraction, Sports Court or Stadium and natural features. They are mapped as areas at the (building) outline and usually don't cover streets.

The table of categories also gives a guideline to choose between point and area places, according to their category, sub-category and probable area size.

Places details

Any Place - Point or Area - should contain as much information as possible.

General tab

The General tab for a Place is where you complete all of the basic information: categories, name, description, gas brand, residential/public, hours of operation, country, state, city, street and house number.

Category

Places need at least one category to be assigned, but may belong to several others. Always choose the main category first. For example, a Gas Station may also be “Convenience Store”, “Car Wash”, or “Charging Station”. For a more detailed explanation of categories, see the Place categories page.


Name and address

If possible, provide name and address. The naming of a Place should be done in the formal language of the location where the place is situated. Use the official name of the Place. In bi-lingual areas, use the alternate name. The address is especially useful to guide Wazers to the Place. Add other important information, such as brand (service stations) and opening times.


Description

Beware not to use the Description field for notes to other editors. This field is visible in the Waze app, and should only contain details pertinent to the Place itself.


Entry / exit points

Add, if necessary, Entry / exit points so Waze is able to navigate you to the right side of the place.


External providers

Waze allows you to connect to POI from external providers. One of the providers is Google Maps. When a Place is linked, drivers can select any destination from search results in the app, whether the result is from Waze or Google, it will always lead you to the navigation stop point from Waze.
If there are more than one places defined for one POI, link the external provider to the most important one. Example: Underground station with more than one entrance defined, use the main entrance.


In the picture below you see an example from the Rijksmuseum in Amsterdam.


More Info tab

You can provide the website address and phone number in the “More Info” tab, where you can also select optional services, like Wifi, Toilets, Terrace or Parking for customers (not to be drawn separately!). Information in this tab are shown in the search results. From there you can click the website address or telephone number and activate your browser or phone function. Therefore, they should be in a usable format:

Website

The website address is best written as www.address.extension, like www.casca.nl. Leave out http:// or https://.
If the website is multilingual and a choice has to be made, if possible default to English.


Telephone

Telephone numbers should best be written in international format: Generally, the number consists of the land code, followed by the area code (without 0), and than the subscribers number, all without dashes, slashes, brackets and the like. Formatting spaces are allowed but not necessary.
Belgium:
+32 AA BB BB BB, or +32 A BBB BB BB for landlines,
+32 4AA BB BB BB or +32 4AA BBB BBB for mobile numbers
Netherlands:
+31 AA BBBBBBBB, or +31 AAA BBBBBBB for landlines,
+31 6 CBBBBBBB for mobile numbers
Luxembourg:
+352 local number (varies in amount of numbers and areas)


Opening hours

Add if possible the opening hours.

Photos tab

Any photos which drivers have added to a Place will appear in the "Photos" tab. In WME, we can only view and delete photos. Photos can only be uploaded via the Waze app, via a PUR. Make a well thought-out decision about discarding a photo. Once a photo is deleted, it cannot be recovered. Delete only if the photo really is unclear, not helpful and/or inappropriate. For more guidelines on accepting or discarding photo's see the global Wiki page paragraph Place Updates (Moderation).

Lock Levels

Please consider that places that are fundamental to the functioning of Waze, such as Parking Lots, should be locked at least to Level 2 (or higher), to prevent loss of data due to automatic acceptance of submissions. See also the page on Place categories.

Aspects

Further reading

See also the global page on Places.



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