→Asked for route at complex intersection and snapped to wrong road/lane
Volunteer responding to your map-issue report in which you described the problem as an address. Did you mean to enter the address as a navigation destination? If there is a problem with the address please respond using the Waze app (emails don't work with the reporting system) and explain what went wrong. Otherwise we'll assume this was an accident and close out this report in a few days. Cheers! (Open to any editor)
=== Asked for route
at complex intersection and snapped to wrong road/lane ===
Volunteer responding to your report of an unexpected route. It appears that you asked Waze for a route while you were located within a dense and complex set of roads. When you ask for a route, Waze estimates your current location based on your GPS position. But GPS isn't perfect. When you request a route while located at a dense intersection, for example, Waze can guess your road or lane wrong. As a result Waze may offer a nonsensical route. We'll see if we can simplify this location to make the effect less likely for future Wazers here, but generally there's little we can do. The good news is that, if you continue driving, Waze will recalculate as always once it realizes where you really are. Sorry not to be more help!