→Failed route, user rants at Waze regarding road closure
=== Failed route, user rants at Waze regarding road closure ===
Dear reporter, I'm a volunteer responding to your report. Sorry for your experience. Please note that Waze employees never see "Map Issue" reports. The reports simply appear on the volunteer editing screen. The idea is that volunteers working on their own time will see them and will do something. Unfortunately we have few volunteers watching this area,
while the number of "map issue" reports keeps increasing. Sadly, most reports these days end up unactionable, but they still take volunteer effort to handle. As a result, even the few volunteers we have sometimes lose heart. With the map covered in unactionable but labor-intensive reports, important issues can go unnoticed for a long time. All I can suggest is that you make use of the Report->Closure feature. This feature allows you to mark closures in real time, unlike Report->Map Issue. The good news is, Waze developers are aware of the map-issue overload problem and are planning to improve the interface so that important map issues may be detected sooner. Cheers!
=== Unexplained alternate route, surely traffic-related ===