→URs with no conversation yet
:''This is a collection of boilerplate responses for
most typically encountered UR issues .''
== Update Requests with no immediately obvious issue ==
Volunteer responding to your report of an unexpected or impossible route. It appears that you may have asked Waze for a route while you were located within a complex area, with multiple, closely-spaced lanes dedicated to different directions. GPS position information isn't perfect, so when you request a route from such an area -- for example, while waiting in traffic at a complex intersection or within a multilevel viaduct -- Waze can guess your starting road or lane wrong. As a result Waze may believe you are committed to a different direction than you actually are, and offer you an unusable route. We'll see if we can simplify things here to make this effect less likely for future Wazers, but generally there's little we can do. The good news is that, if you continue driving, Waze will recalculate as always once it realizes where you really are. Sorry not to be more help!
== Lapsed conversations with other editor(s) ==
=== No response to another editor, closure imminent ===
Hi, we haven't heard back regarding our last comment on the map issue you reported. In a few days we'll close the report. Cheers! (To the editor who initially responded: please feel welcome to close this report, or say something in a few days if it should be left open.)
=== No response, closing now (unnecessary if imminent-closure already sent) ===
Hi, we haven't heard back regarding our last comment on the map issue you reported and
will close this report. Please feel welcome to report problems with the map in the future. Cheers!
=== Fixed Roads ===
=== Stale or bogus traffic indications ===
Volunteer responding to your report of wrong traffic indications. Sadly, we volunteers don't have access to the traffic history and have no way to analyze what happened. Sometimes Waze can say there's traffic when
there isn't if it's still remembering an old situation, or if it's been confused by someone improperly using Waze on a slow-moving vehicle like a bicycle. And, sometimes Waze can say there isn't traffic when there is if it hasn't yet received enough data on fresh accidents or slowdowns from other Wazers. Without access to the traffic history all we can do is speculate. I wish we could be more help!
=== Waited forever to make Waze's recommended maneuver (usually unprotected left turns) ===
Volunteer responding. Waze is indeed aware of the alternate route to bypass traffic. It routed you on a more typical path at that time because it thought, at that moment, that it would be faster to go that way. We volunteer map editors can't do anything about Waze's traffic detection and routing algorithms, but we have checked that the map itself does look OK. Cheers!
=== No hablo muy bien el Español ===
Volunteer responding. Confusingly, the "private road" Waze type does not mean it is a private road. It is just a flag that Waze should prohibit thru traffic. This is indeed a public road, but legally-valid street signs mark it NO THRU TRAFFIC. For better or worse Waze, like most folks, "can't fight city hall" and must respect these signs. The good news is that, if you choose to drive on this street, Waze will automatically recalculate your route without complaint. Cheers!
=== We can't do "continue straight" (usually a followup response) ===