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User:ShadowMasterCM/UR Handling in NYS

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Update Requests in Waze Map Editor
If you are able to identify a reason for the reported issue, and if you are able to fix the problem in the editor, fix the problem and save your changes. Then mark the update request as Solved.
Not Identified[edit]
For various reasons, such as lack of detail provided by the Wazer, or conflicting route vs. drive trace information, you may not be able to identify the source of the reported problem. In these cases, you should attempt to initiate a conversation with the reporter.
The resolution process / Etiquette
Promote harmony between editors and the reporter, and improve the good reputation of Waze and its user community
Promote harmony among editors and prevent conflict or duplication of effort
Engage the reporter productively, efficiently, and courteously in the problem resolution process
Missing information
There are many ways to overwhelm the reporter!
Non-responsive reporters
without prematurely closing reports that could still be worked on, with resulting map or routing improvements.
Multiple editors
take ownership vs shared ownership
Age of UR
Weekend Warrior
1) request more info / clarify as needed
2) wait 7 days