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From Wazeopedia

Email Waze with your problem

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* As a first step, try asking our system your question on www.waze.com/support
* You If you don't get an appropriate answer, you can [mailto:support@waze.com use the link to ask an agent by email Waze] and get a reply
* Replies may be basic but in most cases a comprehensive and complete solution
* Make sure to include your Waze username, your phone model and the Waze app version
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