User talk:Manoeuvre

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Revision as of 20:34, 25 January 2015 by Manoeuvre (talk | contribs) (French Canada UR Guidance: new section)
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French Canada UR Guidance

Here are some translations of general UR comments


Error with no Text

Volunteer responding, Waze did not send us enough information to fix your request. Would you please let us know what went wrong with the route Waze gave you? Would you tell us your destination as you entered it into Waze? Thanks!

Incorrect Turn

Volunteer responding, Would you please let us know what turn you are having a problem with? Would you tell us your destination as you entered it into Waze? Thanks!

Turn not Allowed

Volunteer responding, Would you please let us know what turn was not, or should not be, allowed and the street names at the intersection? Thanks!

Incorrect Address

Volunteer responding, Waze did not send us enough information to fix your request. Would you tell us your destination as you entered it into Waze? What is the problem you are having with this address? Thanks!

Wrong Driving Direction

Volunteer responding, Waze did not send us enough information to fix your request. Would you please let us know what went wrong with the route Waze gave you? Would you tell us your destination as you entered it into Waze? Thanks!

Bad GPS

Volunteer responding, It appears that your device was having GPS trouble. GPS signals do not travel through vehicles or tall buildings. Please make sure your device is somewhere with a clear view of the sky.

Valid Route

Volunteer responding, We reviewed the issue and did not find any map errors. It looks like Waze provided you with a valid route. Try the Waze suggested route a few times, it may turn out to actually be faster, if not you'll be teaching Waze that that route is slower, and the faster route will become preferred.

Detours/Odd Routing

Volunteer responding, We can't find anything on the map to explain the route Waze gave you. Waze will route complex detours to save a few seconds. We are very sorry to say that map editors can not be helpful in this situation. Thanks!

Stale Information

Waze relies on data from people using Waze to assess traffic. The volunteer map editors cannot edit conditions reported through the Waze app. In the case of a recent accident or slowdown, Waze may not have any data for this situation. Once Waze has detected a traffic situation it might remember it for a period of time after the situation cleared up.

Temporary Closures

For closures that last only a few days, the volunteer map editors cannot be much help. It takes at least that long for our edits to make it to the live map! When you encounter short-term road closures in the future, please use the Report > Closure feature built into the Waze app. If this is a long-term closure please respond and let us know as much as you can. Thanks!

Thanks for the reply

Thank you for the reply! This request will be closed. As you travel, please feel welcome to report any map issues you encounter.

No further Communication Received

No further information was received and the request is being closed. As you travel, please feel welcome to report any map issues you encounter. Thanks!