Difference between revisions of "Allys"

From Wazeopedia
m (How to take a screenshot on Android)
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* Make sure to include your Waze username, your phone model and the Waze app version
 
* Make sure to include your Waze username, your phone model and the Waze app version
 
* A [[Map_Editing#To_get_the_SuperPermalink:|Superpermalink]] to the area and route on the Livemap or Cartouche are often very helpful
 
* A [[Map_Editing#To_get_the_SuperPermalink:|Superpermalink]] to the area and route on the Livemap or Cartouche are often very helpful
* Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together
+
* Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together, on Android hold down the back and Home buttons together.
 
* Please describe what you expect to happen, and describe what actually happened
 
* Please describe what you expect to happen, and describe what actually happened
 
* Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed
 
* Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed

Revision as of 23:49, 6 February 2012

  • As a first step, try asking our system your question on www.waze.com/support
  • You can email Waze and get a reply
  • Replies may be basic but in most cases a comprehensive and complete solution
  • Make sure to include your Waze username, your phone model and the Waze app version
  • A Superpermalink to the area and route on the Livemap or Cartouche are often very helpful
  • Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together, on Android hold down the back and Home buttons together.
  • Please describe what you expect to happen, and describe what actually happened
  • Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed