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'''Factors that improve UR solving rate'''
* Quick response Respond quickly to new URs while the issue is fresh in the drivers mind.* Customize your responses based off information seen in the UR, reference the comments if they wrote one, indicate where the report was, identify differences in the "Waze provided route" and the actual "User Drive" .* Make sure you have done a quick Waze Street View search to see if anything is out of order.* Do a Google search for the road name and town to see if anything comes up or stands out about the result.