no edit summary
::-If the problem is with the app, give the reporter a [https://support.google.com/waze link to the Waze support pages].
::-If you did everything to handle the problem, but it can't be solved in the map, you can close it as ''Not Identified''.
::-Use a closing comment like the provided [
https:// docs.google.com/document/ d/ 1-bsYMydWSrxsDpMH2B9sF50hisuDQYYEIUCLQokmKL8#heading=h.2w8l0bf1dgwg default response].
::-Remember to '''send''' the comment.
Many areas are still not maintained well, and we have very old Update Requests open. The URs may signal where we have to work. Also, it provides a possibility to get into contact with our users.
* Use your best judgement as how to handle them.
* You may follow the guidelines above, and use the [
https:// docs.google.com/document/d/ 1-bsYMydWSrxsDpMH2B9sF50hisuDQYYEIUCLQokmKL8/ standard responses] asking for more info.
* Do include an excuse for responding late.
* Again, always try to improve the area before closing the UR.
Elaborate information on URs can be read in the global page about [[Update_Requests_in_Waze_Map_Editor|Update Requests]]. Be aware, that if guidelines differ from what is written above, the Pakistan guidelines prevail. Once you are experienced handling URs, you can use the script URC <!--https://wiki.waze.com/wiki/Scripts#URComments-->to facilitate it.
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