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Update Requests

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[[Image:Wme update request reportas.png]]
At the bottom of the Update Request area is where you can take an action on the update request. You can leave it open, or mark it as '''Solved''' or '''Not Identified.'''This action, once you Save it, marks the Update Request as closed in the system, and neither you nor anyone else will be able to change the status again.
If you are able to identify a reason for the reported issue, fix the problem and save your changes. Then mark the update request as Solved. For various reasons, such as lack of detail provided by the Wazer, or conflicting route vs. drive trace information, you may not be able to identify the source of the reported problem. In these cases, you should mark the Update Request as '''Not Identified.'''