Working with URs
Arizona has adopted a 72hr/5 day standard when dealing with User Requests.
Our goal is to respond to new URs within 72 hours.
Fix the issue (if within our control), or solicit additional needed information from the reporter, and
Resolve URs that have no response to comment in 5 days, or are completed. NEVER close a UR without leaving a closing comment, even if it's something as simple as "No info received, closing."
When responding to URs, please remember the wise words of the scholar, brevity is the soul of wit.
More than likely, the user is going to be reading your response in the Waze App, so try and keep it as short as possible, while still conveying the information, or request desired.
Before working with URs, you should review the Wiki documentation on URs and especially the section on etiquette.
Working with Speed Limit URs
When responding to a Speed Limit Update Report, or SLUR, that is invalid or incorrect, please use the following to respond:
- Not Identified (invalid information): Waze does not set speed limits based on yellow "advisory" signs or variably timed or temporary speed limits, e.g., school zones, work zones. Waze uses the maximum speed limit designated by the established, or permanent, white regulatory sign.
- Not Identified (correct speed limit already in place): The speed limit for this road segment already has a verified speed limit confirmed using either recent street view imagery or other means.
Live Users
If you're editing in Arizona, we ask that you turn on the LIVE USERS layer in the editor. If you see another editor show up where you are editing, and move around you, please check WME Chat. Also, check and see if you have a Private Message (PM) in the Forum.
There may be an issue with the area you're editing in, or what you are doing.
Never Be Unreachable!