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'''For older reports (half a year or more)''', our main focus is to inform the reporter that we are working on the map and they can help if they want (see | '''For older reports (half a year or more)''', our main focus is to inform the reporter that we are working on the map and they can help if they want (see [https://docs.google.com/document/d/1-jqju6y5QqgWAvnO8ViAoUDljU_birpMrrKVLDc5g-U/edit#heading=h.7yfuu427iwgh default response for ''very old URs'']). Allow at least two weeks before closing. In addition, before you close the report, try to figure out what the problem was. Always improve the area before you close the UR. Use the "''Closing an UR after no feedback''" text from the [https://goo.gl/MW1Vo1 | ||
standard responses]. | |||
Revision as of 18:58, 6 July 2017
For older reports (half a year or more), our main focus is to inform the reporter that we are working on the map and they can help if they want (see default response for very old URs). Allow at least two weeks before closing. In addition, before you close the report, try to figure out what the problem was. Always improve the area before you close the UR. Use the "Closing an UR after no feedback" text from the [https://goo.gl/MW1Vo1 standard responses].