User:Kartografer/Prewritten messages View history

Revision as of 20:03, 29 August 2016 by Kartografer (talk | contribs) (→‎Invalid speed limit: edited important SL UR response)

Requests for more info

General error

Volunteer responding. Would you please tell us what went wrong? This report does not contain enough information to show us what to fix. Thanks.

Wrong driving directions

Volunteer responding. Would you please tell us what went wrong with the route? This report does not contain enough information to show us what to fix. Thanks.

Volunteer responding. Looks like Waze suggested a route, but you drove a different way. Would you please tell us what was wrong with the route there? Thanks.

Turn not allowed

Volunteer responding. Would you please tell us which turn is not allowed and what your destination was? Thanks.

Incorrect junction

Volunteer responding. Would you please tell us what went wrong with the junction? It may help to know where you were coming from and what your destination was. Thanks.

Invalid speed limit

Volunteer responding. Would you please tell us which road has an invalid speed limit and what it should be? Thanks.

Due to your report we have investigated the speed limit and found the currently set limit to be correct.  Thank you for your report! You can change the settings in the app to always display the speed limit by going to Settings -> Speedometer and changing the "Show speed limit" option to "Always show speed limit". Also, please be advised that when driving over a transition between speed limits, the Waze app often takes a few seconds to display the new speed limit, even if it is marked in the correct location.

Follow up after no response

Just a reminder: we have not received a response to your report. If we don't hear back soon, we will assume that everything is fine now and close this report. Please tell us if you encountered a problem with the map so that we will know what to fix. Thanks.

Closing after no response

The problem was unclear, and volunteers did not receive a response, so I am closing this report. Feel free to make other update requests in the future, and we will do our best to help.