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#REDIRECT [[Places]]
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==places/closed==
 
 
 
== Closed ==
[[File:ClosedPlace.png|right|200px]]
There are various reasons that a place may not be open for normal business in the long term:
*It may be permanently closed or moved away.
*It may be under long-term renovation or equipment overhaul, as is sometimes the case with shopping malls, hotels and gas stations.
*It may still be under construction but already well known, as is the case with some large destination stores and attractions.
 
Whatever the reason, Waze users should not be routed without warning to places that are not open for normal business. However, because Waze includes third-party results in searches for places, without a [[#External_providers|linked Waze place]], users may end up navigating to a third-party result with no way of knowing that the place is not open or does not even exist. In the United States, the only external provider of Waze search results is Google Maps. Third-party Places that are marked {{Red|permanently closed}} in Google Maps do not appear in the Waze search results. Therefore, after confirming that a place is not open for business due to any of the above reasons, the following procedures should be used:
{{clear}}
{| class="wikitable mw-collapsible" style="text-align: left;"
|-
! colspan="3" rowspan="2" style="background: #b3b3b3; font-size: 110%; border-right: 1px solid white" |General Process Steps
! colspan="3" style="font-size: 110%;" |Specific Process Steps
|-
! style="font-size: 110%; border-right: 1px solid white;" |Permanently Closed
! style="font-size: 110%; border-right: 1px solid white;" |Temporarily Closed
! style="font-size: 110%;" |Under Construction
|-
| style="border-bottom: 2px solid black;" |1|| colspan="5" style="border-bottom: 2px solid black" |Select the place in [[Waze Map Editor|WME]], or create it if it exists only in Google Maps and is '''open''', that is, not marked {{Red|permanently closed}}.
|-
| style="border-bottom: 2px solid black;" |2|| colspan="5" style="border-bottom: 2px solid black" |Check each existing external provider link in Google Maps to see whether it is open or {{Red|permanently closed}}.
|-
| style="border-bottom: 2px solid black;" |3|| colspan="5" style="border-bottom: 2px solid black" |Search the general area in Google Maps to find other relevant places that are listed as open.
|-
| style="border-bottom: 2px solid black;" |4|| colspan="5" style="border-bottom: 2px solid black" |In WME click "Add linked Google place" to search for each relevant, open Google place, and create links to them (the minimum rank to add linked Google places is {{rank | placeexternal}}).
 
|-
| style="border-bottom: 2px solid black;" |5|| colspan="2" style="border-bottom: 2px solid black; border-right: 1px solid black;" |Check for PLA with business name included in PLA name|| style="border-bottom: 2px solid black; text-align: center;" |Remove the PLA name (leave blank)|| colspan="2" style="border-bottom: 2px solid black; text-align: center;" |''Continue to the next step.''
|-
 
| rowspan="2" style="border-bottom: 2px solid black" |6|| rowspan="2" style="border-bottom: 2px solid black" |If your place is linked to|| style="border-bottom: 2px dashed black; border-right: 1px solid black" |no open Google places:|| style="border-bottom: 2px dashed black; text-align: center;" |'''Delete the place and stop.'''|| colspan="2" style="border-bottom: 2px dashed black; text-align: center;" |''Continue to the next step.''
|-
| style="border-bottom: 2px solid black; border-right: 1px solid black" |open Google places:|| colspan="3" style="border-bottom: 2px solid black; text-align: center;" |''Continue to the next step.''
|-
| rowspan="2" style="border-bottom: 2px solid black;" |7|| rowspan="2" style="border-bottom: 2px solid black;" |Add at the end of the name|| style="border-bottom: 2px dashed black; border-right: 1px solid black" |if open date known:|| rowspan="2" style="border-bottom: 2px solid black; text-align: center;" |(permanently closed)|| style="border-bottom: 2px dashed black; text-align: center;" |(reopens [date])|| style="border-bottom: 2px dashed black; text-align: center;" |(opens [date])
|-
| style="border-bottom: 2px solid black; border-right: 1px solid black;" |if open date unknown:|| style="border-bottom: 2px solid black; text-align: center;" |(temporarily closed)|| style="border-bottom: 2px solid black; text-align: center;" |(under construction)
|-
| rowspan="2" style="border-bottom: 2px solid black;" |8|| rowspan="2" style="border-bottom: 2px solid black;" |Add a note in the description|| style=" border-bottom: 2px dashed black; border-right: 1px solid black;" |if open date known:|| rowspan="2" style="border-bottom: 2px solid black; text-align: center;" |Reported closed [date]|| style="border-bottom: 2px dashed black; text-align: center;" |Reported closed [date], reopens [date]|| style="border-bottom: 2px dashed black; text-align: center;" |Opens [date]
|-
| style="border-bottom: 2px solid black; border-right: 1px solid black;" |if open date unknown:|| style="border-bottom: 2px solid black; text-align: center;" |Reported closed [date]|| style="border-bottom: 2px solid black; text-align: center;" | Coming soon
|-
| style="border-bottom: 2px solid black;" |9|| colspan="2" style="border-bottom: 2px solid black; border-right: 1px solid black;" |Reduce open hours|| colspan="3" style="border-bottom: 2px solid black; text-align: center" |to one minute per week at a time least likely to be viewed, such as 02:59-03:00, Monday morning.
|-
| style="border-bottom: 2px solid black;" |10|| colspan="2" style="border-bottom: 2px solid black; border-right: 1px solid black;" |Reduce visibility|| colspan="3" style="border-bottom: 2px solid black; text-align: center" |Change all categories to '''Other'''; if a '''Parking Lot''', uncheck "Accessible parking" before this change. If an area place, change to point (remember to do a [[Map tiles#Trigger updates|trigger edit]] nearby).
|-
| style="border-bottom: 2px solid black;" |11|| colspan="2" style="border-bottom: 2px solid black; border-right: 1px solid black;" |Submit third-party correction and/or wait.|| style="border-bottom: 2px solid black; text-align: center;" |Submit a correction in Google Maps to mark each place {{Red|permanently closed}}.|| style="border-bottom: 2px solid black; text-align: center;" |Wait until reopening.|| style="border-bottom: 2px solid black; text-align: center;" |Wait until opening.
|-
| style="border-bottom: 2px solid black;" |12|| colspan="2" style="border-bottom: 2px solid black; border-right: 1px solid black;" |Final cleanup.|| style="border-bottom: 2px solid black; text-align: center;" |Delete the Waze place after each linked Google place is marked {{Red|permanently closed}}.|| style="border-bottom: 2px solid black; text-align: center;" |Change the Waze place back to normal after reopening.|| style="border-bottom: 2px solid black; text-align: center;" |Change the Waze place to normal after opening.
|}
 
=== Flagged{{Anchor|Flagging}} ===
[[File:FlagPUR.png|right|200px]]Waze users will frequently flag closed places for deletion, which generates a PUR with the options of ignoring the flag or deleting the place. If the place should be deleted immediately, delete it through the flag, which will send the user a message that the flag was reviewed and approved. If you need to wait to delete the place until third-party results are corrected, wait to handle the flag and then delete the place through the flag. If the place is still open or has just moved a short distance, hit "ignore" on the flag PUR.
 
=== Additional information ===
Closed [[#Advertisers|advertised places]] may require the help of a [[State manager|state manager]] or [[Regional Coordinator|regional coordinator]] for removal from Waze.
 
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Revision as of 14:41, 24 August 2019


places/closed

Closed

There are various reasons that a place may not be open for normal business in the long term:

  • It may be permanently closed or moved away.
  • It may be under long-term renovation or equipment overhaul, as is sometimes the case with shopping malls, hotels and gas stations.
  • It may still be under construction but already well known, as is the case with some large destination stores and attractions.

Whatever the reason, Waze users should not be routed without warning to places that are not open for normal business. However, because Waze includes third-party results in searches for places, without a linked Waze place, users may end up navigating to a third-party result with no way of knowing that the place is not open or does not even exist. In the United States, the only external provider of Waze search results is Google Maps. Third-party Places that are marked permanently closed in Google Maps do not appear in the Waze search results. Therefore, after confirming that a place is not open for business due to any of the above reasons, the following procedures should be used:

General Process Steps Specific Process Steps
Permanently Closed Temporarily Closed Under Construction
1 Select the place in WME, or create it if it exists only in Google Maps and is open, that is, not marked permanently closed.
2 Check each existing external provider link in Google Maps to see whether it is open or permanently closed.
3 Search the general area in Google Maps to find other relevant places that are listed as open.
4 In WME click "Add linked Google place" to search for each relevant, open Google place, and create links to them (the minimum rank to add linked Google places is 2).
5 Check for PLA with business name included in PLA name Remove the PLA name (leave blank) Continue to the next step.
6 If your place is linked to no open Google places: Delete the place and stop. Continue to the next step.
open Google places: Continue to the next step.
7 Add at the end of the name if open date known: (permanently closed) (reopens [date]) (opens [date])
if open date unknown: (temporarily closed) (under construction)
8 Add a note in the description if open date known: Reported closed [date] Reported closed [date], reopens [date] Opens [date]
if open date unknown: Reported closed [date] Coming soon
9 Reduce open hours to one minute per week at a time least likely to be viewed, such as 02:59-03:00, Monday morning.
10 Reduce visibility Change all categories to Other; if a Parking Lot, uncheck "Accessible parking" before this change. If an area place, change to point (remember to do a trigger edit nearby).
11 Submit third-party correction and/or wait. Submit a correction in Google Maps to mark each place permanently closed. Wait until reopening. Wait until opening.
12 Final cleanup. Delete the Waze place after each linked Google place is marked permanently closed. Change the Waze place back to normal after reopening. Change the Waze place to normal after opening.

Flagged

Waze users will frequently flag closed places for deletion, which generates a PUR with the options of ignoring the flag or deleting the place. If the place should be deleted immediately, delete it through the flag, which will send the user a message that the flag was reviewed and approved. If you need to wait to delete the place until third-party results are corrected, wait to handle the flag and then delete the place through the flag. If the place is still open or has just moved a short distance, hit "ignore" on the flag PUR.

Additional information

Closed advertised places may require the help of a state manager or regional coordinator for removal from Waze.