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The web page [http://status.waze.com/ Waze Status] provides the most current updates from the Waze development team on the status of the North America and International servers. Check this link above if you find any issues or problems with your points being updated, map edits not yet appearing, the client application not operating as expected, etc. to see if there are already known reasons for the issue.
Also see [http://status.waze.com/ Waze Status] (all times in GMT). The forum topic [http://www.waze.com/forum/viewtopic.php?f=18&t=4789 known Waze service issues] no longer seems to be maintained.
==USA and Canada==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:orange" |
| 2 november
| Cartouche editing
| Normal speed and no errors
| Upgrade completed and all features should now work properly with no permission errors or internal server errors. Leaving this as orange until we verify that it is working properly. Please update the forum for any further issues. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110
|-
! style="background:green" |
| 30 October
| Livemap updated from Cartouche edits
| Every 2 days
| Last update was 28 October
|-
! style="background:orange" |
| 30 October
| Transfer of recent routes to [[My Dashboard]]
| 24 hours
| Last update was 28 October
|-
! style="background:red" |
| July
| GPS points transferred to [[Cartouche]]
| 24 hours
| Disabled for server performance reasons, pending a server upgrade
|-
! style="background:red" |
| 19 October
| Points update
| 24 hours
| Last update was 17 October. Waze plan to have that fixed by 2 November
|}
 
==Rest Of The World==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:green" |
|
| Connection to waze service
| Server downtime (world.waze.com)
| Servers are stable again. There shouldn't be any more performance issues.
|-
! style="background:orange" |
| 2 November
| Cartouche editing
| Normal speed and no errors
| Upgrade completed and all features should now work properly with no permission errors or internal server errors. Leaving this as orange until we verify that it is working properly. Please update the forum for any further issues. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110
|-
! style="background:green" |
| 29 October
| Livemap updated from Cartouche edits
| Every 2 days
| Last update was 26 October
|-
! style="background:orange" |
| 29 October
| Transfer of recent routes to [[My Dashboard]]
| 24 hours
| Last update was 26 October
|-
! style="background:green" |
|
| GPS points transferred to [[Cartouche]]
| 24 hours
| Working normally
|-
! style="background:orange" |
| 31 October
| Points update
| 24 hours
| Last update was 24 October
|-
! style="background:red" |
|
| UK Basemap
| Last revisions were to May 2010, then August 2010
| There is some sort of holdup
|}
 
==Support Email Response==
{| border=1
|-
! Status
! Average response time
! Target response time
! Comments
|-
! style="background:green" | &nbsp;
| 1 day
| Reply to all email in 1 working day
|
|}
 
==Cartouche Development==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:red" |
|
| Restore red line roads at top zoom levels
| 22 October
|
|-
! style="background:green" |
| 8 October
| Cartouche update
| Monthly
| Current version 8.07
|}
 
==App Development==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:green" |
| 3 November
| Android app
| Quarterly
| Beta 2.0.2.7 released
|-
! style="background:green" |
| 21 October
| Blackberry app
| Quarterly
| Beta 2.1 released
|-
! style="background:green" |
| 28 September
| iPhone app
| Quarterly
| 2.0.1 released
|-
! style="background:green" |
| 27 September
| Symbian app
| Quarterly
| 2.0 released
|-
! style="background:green" |
| 27 September
| Windows Mobile app
| Quarterly
| 2.0 released
|}
 
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Revision as of 21:32, 30 June 2012

The web page Waze Status provides the most current updates from the Waze development team on the status of the North America and International servers. Check this link above if you find any issues or problems with your points being updated, map edits not yet appearing, the client application not operating as expected, etc. to see if there are already known reasons for the issue.