Waze Service Status: Difference between revisions Discussion View history

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Also see http://status.waze.com/ Waze Status] (all times in GMT). The forum topic [http://www.waze.com/forum/viewtopic.php?f=18&t=4789 known Waze service issues] no longer seems to be maintained.
Also see [http://status.waze.com/ Waze Status] (all times in GMT). The forum topic [http://www.waze.com/forum/viewtopic.php?f=18&t=4789 known Waze service issues] no longer seems to be maintained.
==USA and Canada==
==USA and Canada==
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Revision as of 07:32, 17 November 2010

Also see Waze Status (all times in GMT). The forum topic known Waze service issues no longer seems to be maintained.

USA and Canada

Status Date Service Target Comments
2 november Cartouche editing Normal speed and no errors Upgrade completed and all features should now work properly with no permission errors or internal server errors. Leaving this as orange until we verify that it is working properly. Please update the forum for any further issues. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110
30 October Livemap updated from Cartouche edits Every 2 days Last update was 28 October
30 October Transfer of recent routes to My Dashboard 24 hours Last update was 28 October
July GPS points transferred to Cartouche 24 hours Disabled for server performance reasons, pending a server upgrade
19 October Points update 24 hours Last update was 17 October. Waze plan to have that fixed by 2 November

Rest Of The World

Status Date Service Target Comments
Connection to waze service Server downtime (world.waze.com) Servers are stable again. There shouldn't be any more performance issues.
2 November Cartouche editing Normal speed and no errors Upgrade completed and all features should now work properly with no permission errors or internal server errors. Leaving this as orange until we verify that it is working properly. Please update the forum for any further issues. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110
29 October Livemap updated from Cartouche edits Every 2 days Last update was 26 October
29 October Transfer of recent routes to My Dashboard 24 hours Last update was 26 October
GPS points transferred to Cartouche 24 hours Working normally
31 October Points update 24 hours Last update was 24 October
UK Basemap Last revisions were to May 2010, then August 2010 There is some sort of holdup

Support Email Response

Status Average response time Target response time Comments
  1 day Reply to all email in 1 working day

Cartouche Development

Status Date Service Target Comments
Restore red line roads at top zoom levels 22 October
8 October Cartouche update Monthly Current version 8.07

App Development

Status Date Service Target Comments
3 November Android app Quarterly Beta 2.0.2.7 released
21 October Blackberry app Quarterly Beta 2.1 released
28 September iPhone app Quarterly 2.0.1 released
27 September Symbian app Quarterly 2.0 released
27 September Windows Mobile app Quarterly 2.0 released