Guide to URs & MPs
Many of the URs we have in Venezuela are very old. But nothing is harmed if we try to communicate with the reporter. If a UR is over 3 months old, communicate with the reporter. if there is no response after three days, close the UR as Not Identified if you cannot solve it. You can use one of the Spanish URComments lists. If you don't speak Spanish, you can use a double language comment. If the reporter responds in Spanish, ask help from a local editor or use the translation channel in Slack.