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Waze Forums (official)
Waze uses a third party product called phpBB for their forums. You may browse the forums as a guest, but you must login, using your Waze username and password, to post a message. Logging also allows:
- New message indication icons
- First unread message links
- Private messaging (PM)
- Topic subscriptions (you receive email when a new post is made)
The forums support Tapatalk for the iPhone. Tapatalk is a paid app but there is a free version for read only access to the forums
The forums provide an RSS feed.
The forums have a search facility, but do not index certain common words. If that is a problem you can follow these instructions to search the forum using Google
If a database error prevents you from logging onto the support forum, there is no way to get help -- firstname.lastname@example.org is simply an auto-responder that will recommend you ask your question on the support forum.
IRC - Internet Relay Chat (unofficial)
Most Wazers currently use the ##waze IRC channel on the freenode.net network to chat in real time.
Wazers originally used the #waze IRC on the shadowfire.org network.