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===Communications===
In {{RootPage2}}, we use Google Hangouts (GHO) and Slack to facilitate communications and community.


==== Google Hangout (Chat) ====
<!-- {{toclimit|limit=2}}-->


{{RootPage2}} has a Google Hangout (GHO) for the state, which is used to chat with local editors and area/state/regional management. If you're a new/existing editor in {{RootPage2}} or even if you're just visiting and want to relay information to local editors you can do so by clicking the link below to jump into the group.
'''The Southeast Region is hosting a Waze meetup for SER editors to meet with each other and Waze staff.'''


[http://hangouts.google.com/group/XAYmpH0eQCTEb62f2 Join {{RootPage2}} GHO]


There is also a Northwest Region GHO, which has a similar mission but serves Alaska, Idaho, Montana, Oregon, Washington, and Wyoming so there are many more editors in there who can assist. Most of the northwest's State Managers have area management over {{RootPage2}}, so you can more quickly get help by joining this channel.


[http://hangouts.google.com/group/LuufQQzA4plHLCFH3 Join Northwest Region GHO]
[[File:Editor Nivel N6 New.gif|200px|right]]


Google Hangouts is a free app available on Android and iOS devices.  You also can use an extension in the Chrome Web Browser to access this chat.  Go to [http://www.google.com/+/learnmore/hangouts/ google.com/+/learnmore/hangouts] for more information.


==== Slack ====
==Details==
We also have a Slack channel for the northwest region in the Waze USA team that you are [http://docs.google.com/forms/d/e/1FAIpQLScPdOwbVtSIbjjGsPoxMNR8qlU0MFJO3cvOkhm-TIHsNgiWeQ/viewform welcome to join].


===Visibility===
<big>'''What:'''</big>
'''While editing in {{RootPage2}}, editors must not use Invisible mode.''' Editors are not required to socialize in chat, but are expected to respond to inquiries about their edits if questions about them arise. If you decide to minimize chat, please consider using the [http://wiki.waze.com/wiki/Scripts/WME_Chat_addon WME Chat Addon] so that you can be "pinged" if somebody needs to talk to you.
{{clear}}
Meet with Waze staff, other editors, watch live presentations, participate in a live MapRaid, and other surprises.


===Coaching===
All editors of {{RootPage2}} need to be willing and able to accept coaching from any area/state/regional management, as well as peers and outside area management, and then use that coaching to make appropriate corrections. We maintain a strong community by being on the same page with how the mapping should be done. The goal in coaching is to help you improve the experience that Wazers will have when using the app. It is not meant to criticize the way you have gone about a solution, but rather refine it to exceed the needs of our Wazers and to meet the standards set for the map.


You may receive inquiries by Personal Message (PM) if you aren't able to be reached in WME Chat, GHO, or Slack. Please respond ASAP to any messages you receive (the expectation is a response within 48 hours under most circumstances).
<big>'''Where:'''</big>


===Disciplinary Action===
[[File:HyattWaze.jpg|400px|left]]
Editors that do not respond to inquiries about their edits, choose not to make appropriate corrections after being coached, and/or cause deliberate damage to the map, etc., may, depending on severity, receive consequences including but not limited to: mandatory formal mentoring, temporary suspension of editing privileges, and permanent loss of editing privileges.


=== Update Requests ===
We are the face of Waze to the majority of Wazers and we want to be sure our Wazers are getting the best experience they can. Sometimes things don't go well while Wazing and Update Requests (URs) are submitted to bring those issues to our attention.


The general guidance to working URs in {{RootPage2}} is the same as the [[Update_Requests_in_Waze_Map_Editor|national guidance]]. We really emphasize that editors answering URs need to have strong people skills and a solid knowledge of Waze map editing so the issue can be successfully and promptly resolved in one report. If the issue becomes something above your ability (e.g. skills and/or rank), or the Wazer becomes unprofessional, please bring it to the attention of an [[{{RootPage2}}#Area Managers|area or state manager]].


The keys to success and basic flow of processing URs in {{RootPage2}} include:
[https://savannah.regency.hyatt.com/en/hotel/our-hotel.html '''Hyatt Regency Savannah''']
* Promptly working the UR after it is reported
:2 W Bay St
* Doing your best to identify/fix the problem before making contact with the reporter
:Savannah, GA 32401
* Cordially asking for more info if needed, requesting response within 7 days.
:Tel: +1 912 238 1234
** Remind that replies by e-mail are not received; suggest using the Waze app Inbox
* Providing a reminder AT LEAST 24 hours before the close of that window
** All requests for more info must allow AT LEAST 7 days to respond. All responses by the reporter restarts the 7 days.
** When unable to provide a reminder within the 7 day window, the Wazer must still receive a 24-hour notice before closing their report.
* If no replies are received, close the report as "not identified" and send another message reminding the user that they're welcome to submit the report again if they still have an issue but that we may need more detail from them in order to find and resolve their issue.


Wazers often respond better to personal messages and empathy. Please consider using friendlier comments than the canned messaging available in various scripts/wikis. Show that you understand their frustration and/or apologize for the bad experience where appropriate. This increases the satisfaction that Wazers in {{RootPage2}} will have.


Please be sure to identify yourself as a volunteer, and if you have management area in {{RootPage2}}, feel free to use a "signature" if you wish, for example:
[https://savannah.regency.hyatt.com/en/hotel/our-hotel/map-and-directions.html '''Map and Directions''']


''--SkyviewGuru''<br>
{{clear}}
''Volunteer, {{RootPage2}} State Manager''
 
[[File:HyattConf.jpg|500px|right]]


<!---- DO NOT MODIFY BELOW ------ DO NOT MODIFY BELOW ------ DO NOT MODIFY BELOW ----
 
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<big>'''Conference room:'''
---- This page is only transcluded into (displayed on) the main page for this state.
 
---- It directly follows the common guidelines applicable to all states. When this
Scarborough Ballroom 1&2
---- page is present (even if blanked), it displaces any optional code that might be
{{clear}}
---- in that section.
 
---- If the original optional code from the main page for this section is still
[[File:HyattView.jpg|330px|left]]
---- desired, it can be restored by adding the following code to the first line
[[File:HyattView2.jpg|330px|right]]
---- between the "DO NOT MODIFY" lines on this page:
Views from the Hyatt on river side.
----  {{:USA/CommonState/Community|optional}}
 
----
{| class="wikitable"
-------------------------------------------------------------------------------------
|-
---- If there will be a full page for this section, use code similar to the wording
| style="width: 400pt;" | For a clickable link to start your Waze route from your phone. Copy and paste the following link into an email to yourself. Click the link in your phone's email to start the route. This link will bring you right to the front door and valet parking.  The GM pin was corrected so you can search by name or address in the app now also.
---- below to provide a hyperlink to that page. When creating the full page, use the
|-
---- link on the talk page to ensure the preload data is provided to help with
|http://waze.to/?ll=32.08128,-81.09149&at_req=0&at_text=Now&navigate=yes
---- formatting the page. Don't just use the red link from this section once it is
|}
---- saved.
 
----
<big>'''Transportation:'''</big>
See [[{{BasePage2}}/Community]] for guidance in {{RootPage2}} that may not be universal to all other states.
 
----
If you fly, Waze will pay for your airfare.  Transportation to and from home / airport / hotel is not reimbursable. Savannah airport to Hyatt is $28 each way by cab, KShuttle is $30 round trip.  Also Uber/Lyft available and other shuttles.
-------------------------------------------------------------------------------------
Airlines serving Savannah are: allegiant, American Airlines, DELTA, jetBlue, sun country and UNITED.
---- This section has three possible purposes:
 
---- 1. It is only providing a hyperlink to the full page for this section.
If you drive, Waze will reimburse your gas, tolls and parking at the hotel.  Keep your receipts - originals will be needed.  More information at the meetup.
---- 2. It is only providing some unique guidance for this state that differs from
 
---- other states.
[[File:Parking sign.png|100px|left]] '''Parking:'''
---- 3. It is intentionally wiping out the general optional content for this section
Only Valet Parking is available for $30 per day with in and out privileges. Waze will pay for it if charged to your room. Tell valet to charge to your room. {{clear}}
---- for this state.
 
------------------------------------------------------------------------------------>
<big>'''When:'''</big> <br />
'''July 15, 2017'''
08:00 - 18:00
 
{| class="wikitable"
|-
| style="width: 400pt;" |Waze is paying for Friday night.
|-
|Extra night rates: "We will try our best to honor the group rate or get as close as possible to the rate based on availability." Group rate is $205 so the sooner the better.
|}
 
 
<big>'''Who:'''</big> All Waze SER Map Editors are invited
 
== '''Sign Up''' ==
[https://docs.google.com/forms/d/e/1FAIpQLSfIc2pbnQ0BslKHW3FXQYB7Lkf19SYpMem7XgTqO1PHnLvzxQ/viewform  '''Click Here to Register''']
First come first serve.  40 attendees maximum, any over will be wait listed for cancellations.
 
== Agenda ==
 
[[File:Clock.png|300px|right]]
::
 
Agenda will be filled is as we get closer to the meetup.
 
[[File:Clock.png|16px|left]] 07:00-08:00 - Breakfast<br /><br />
[[File:Clock.png|16px|left]] 08:00-09:00 - Intros,  Welcome & Company/Community Overview (lrad)<br /><br />
[[File:Clock.png|16px|left]] 09:00-10:00 - (Ron) <br /><br />
[[File:Clock.png|16px|left]] 10:00-10:15 - Break<br /><br />
[[File:Clock.png|16px|left]] 10:15-11:00 - WMEPH - t0cableguy <br /><br />
[[File:Clock.png|16px|left]] 11:00-11:15 - Waze CCP Data Integration -  
HCPubworks Q&A<br /><br />
[[File:Clock.png|16px|left]] 11:15-12:00 - <br /><br />
 
[[File:Clock.png|16px|left]] 12:00-13:00 - Lunch<br /><br />
 
 
 
[[File:Clock.png|16px|left]] 15:00-15:15 - Break<br /><br />
 
 
[[File:Clock.png|16px|left]] 16:00-18:00 - Q&A Then Mini Raid<br /><br />
{{clear}}
 
==FAQ==
 
<!-- http://sawicki.org/waze/media/fjsquestionmark.png -->
[[File:Emblem-question-yellow.png|200px|left]]
 
'''When must I register by?'''
:June 14th (but if you need a flight, then May 14th).
 
'''Where/how do I register?'''
:Link is above.
 
'''What rank is invited?'''
:Any/all ranks, from 1-6.
 
'''Where is it at?'''
:Hyatt Regency Savannah, Savannah, GA
 
'''When is it?'''
:July 15, 2017
 
'''What typically happens at the event?'''
:Waze staff give presentations, info on upcoming things, etc....editors give presentations, usually a map raid of some sort, open Q&A, meeting fellow editors to put a face to the name, etc.
 
'''Will we be put in hotel rooms with strangers, or do we each get our own?'''
:You get your own room (2 queen beds or a king bed in a room), no sharing with strangers.
 
'''Can I bring a guest to stay in the hotel room with me?'''
:Yes, but they can't attend the actual meetup.  Some are making a mini vacation out of it. Waze will only pay for the editor's airfare if flying. Meals are not provided to guests.
 
'''Is the meetup in the same hotel?  IE, could my guest use my car during the day as I wouldn’t need it?'''
:Yes, same hotel.
 
'''Can I open all the bottles in the mini bar and not pay for them? ;)'''
:You will put your own credit card down for incidentals, so you would pay for them.
 
'''The event itself is on Saturday?  Is the hotel night for Friday or Saturday?'''
:Yes, event is Saturday, and waze is paying for Friday night.  
 
'''What are the beginning and end times?'''
:Normally it's a 8am-5 or 6pm type thing. We have not made the schedule yet.
 
:We can also organize a dinner Friday evening somewhere in walking distance (that would be one meal you'd pay for)
 
:Also if many are staying an extra night, we can see who wants to do something Sunday also (as in something non-waze fun).
 
'''How is driving reimbursed?'''
:Mail in receipts for gas, we will give you more info, '''but hold on to those receipts!'''
 
'''Any idea on how many are expected?'''
:Max of 40 editors and 2 Waze staff.
 
'''Should I count on going, or is there a chance I get bumped for a higher level if it fills up?'''
:Count on going, it is first come first serve.
 
'''How do they reach out, there was no contact information to input?'''
:Driving79 and Jakflash are the main contact points.
'''Do I reserve my own room, or will Waze staff do that?'''
:No, waze and driving79/Jakflash will be handling the rooms (and if you want to add a night’s stay that you want to pay for).
 
{{ReturnTop}}

Revision as of 18:04, 16 February 2017


The Southeast Region is hosting a Waze meetup for SER editors to meet with each other and Waze staff.



Details

What:

Meet with Waze staff, other editors, watch live presentations, participate in a live MapRaid, and other surprises.


Where:


Hyatt Regency Savannah

2 W Bay St
Savannah, GA 32401
Tel: +1 912 238 1234


Map and Directions


Conference room:

Scarborough Ballroom 1&2

Views from the Hyatt on river side.

For a clickable link to start your Waze route from your phone. Copy and paste the following link into an email to yourself. Click the link in your phone's email to start the route. This link will bring you right to the front door and valet parking. The GM pin was corrected so you can search by name or address in the app now also.
http://waze.to/?ll=32.08128,-81.09149&at_req=0&at_text=Now&navigate=yes

Transportation:

If you fly, Waze will pay for your airfare. Transportation to and from home / airport / hotel is not reimbursable. Savannah airport to Hyatt is $28 each way by cab, KShuttle is $30 round trip. Also Uber/Lyft available and other shuttles. Airlines serving Savannah are: allegiant, American Airlines, DELTA, jetBlue, sun country and UNITED.

If you drive, Waze will reimburse your gas, tolls and parking at the hotel. Keep your receipts - originals will be needed. More information at the meetup.

Parking: Only Valet Parking is available for $30 per day with in and out privileges. Waze will pay for it if charged to your room. Tell valet to charge to your room.

When:
July 15, 2017 08:00 - 18:00

Waze is paying for Friday night.
Extra night rates: "We will try our best to honor the group rate or get as close as possible to the rate based on availability." Group rate is $205 so the sooner the better.


Who: All Waze SER Map Editors are invited

Sign Up

Click Here to Register First come first serve. 40 attendees maximum, any over will be wait listed for cancellations.

Agenda

Agenda will be filled is as we get closer to the meetup.

07:00-08:00 - Breakfast

08:00-09:00 - Intros, Welcome & Company/Community Overview (lrad)

09:00-10:00 - (Ron)

10:00-10:15 - Break

10:15-11:00 - WMEPH - t0cableguy

11:00-11:15 - Waze CCP Data Integration -

HCPubworks Q&A

11:15-12:00 -

12:00-13:00 - Lunch


15:00-15:15 - Break


16:00-18:00 - Q&A Then Mini Raid

FAQ


When must I register by?

June 14th (but if you need a flight, then May 14th).

Where/how do I register?

Link is above.

What rank is invited?

Any/all ranks, from 1-6.

Where is it at?

Hyatt Regency Savannah, Savannah, GA

When is it?

July 15, 2017

What typically happens at the event?

Waze staff give presentations, info on upcoming things, etc....editors give presentations, usually a map raid of some sort, open Q&A, meeting fellow editors to put a face to the name, etc.

Will we be put in hotel rooms with strangers, or do we each get our own?

You get your own room (2 queen beds or a king bed in a room), no sharing with strangers.

Can I bring a guest to stay in the hotel room with me?

Yes, but they can't attend the actual meetup. Some are making a mini vacation out of it. Waze will only pay for the editor's airfare if flying. Meals are not provided to guests.

Is the meetup in the same hotel? IE, could my guest use my car during the day as I wouldn’t need it?

Yes, same hotel.

Can I open all the bottles in the mini bar and not pay for them? ;)

You will put your own credit card down for incidentals, so you would pay for them.

The event itself is on Saturday? Is the hotel night for Friday or Saturday?

Yes, event is Saturday, and waze is paying for Friday night.

What are the beginning and end times?

Normally it's a 8am-5 or 6pm type thing. We have not made the schedule yet.
We can also organize a dinner Friday evening somewhere in walking distance (that would be one meal you'd pay for)
Also if many are staying an extra night, we can see who wants to do something Sunday also (as in something non-waze fun).

How is driving reimbursed?

Mail in receipts for gas, we will give you more info, but hold on to those receipts!

Any idea on how many are expected?

Max of 40 editors and 2 Waze staff.

Should I count on going, or is there a chance I get bumped for a higher level if it fills up?

Count on going, it is first come first serve.

How do they reach out, there was no contact information to input?

Driving79 and Jakflash are the main contact points.

Do I reserve my own room, or will Waze staff do that?

No, waze and driving79/Jakflash will be handling the rooms (and if you want to add a night’s stay that you want to pay for).
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