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[[File:Waze USA VEOC meme.png|left|frame|175px]][[File:Waze Crisis Response.png|right|frame|120px]]
The Virtual Emergency Operations Center or VEOC is the central location for managing the national Waze response to massive crisis events.  (These include hurricanes, typhoons, mud and landslides, floods, tsunamis, winter storms, earthquakes, and large fires.)  The VEOC is designed to complement and enhance a state or region's ability to handle the map changes required including the addition of road closures and emergency shelters.                   It is designed to allow editors from the community at large, regardless of rank or experience, the opportunity to help those in the affected area(s).  The more severe the event, the      more map changes are needed and, unfortunately, the more likely that locals would have no power or would have evacuated.
 
 
The '''Virtual Emergency Operations Center''' or '''VEOC''' is Waze's central location for managing national responses to catastrophic weather events.  (These include hurricanes, mud and landslides, floods, winter storms, earthquakes, and large fires.)  The VEOC complements and enhances a state or region's ability to manage its map needs; editors from all over the USA are able to come together to the aid of the affected community members.  Additionally, local, state and national emergency officials can coordinate and communicate directly and in real time with the Waze community. The result is a continually updated map with the most accurate road condition information available, a valuable resource for first responders and wazers alike. 
 
All editors from the community at large, regardless of rank or experience, are encouraged to join the effort to help those affected by these crisis events.


__TOC__
__TOC__


== Mission  & Benefits==
==MISSION & BENEFITS==
VEOC's primary mission is to coordinate national efforts to assist local editors in responding to a major event when they are overwhelmed or incapacitated (either for safety reasons or otherwise) and unable to respond appropriately.  It is critical that the map reflect the current conditions before, during, and after the crisis event to support the affected community.  Wazers require accurate routing when evacuating (and when returning home afterwards). Activated emergency shelters are highlighted on the map to assist those who choose to remain in the area. First responders need to know the current status of roads to provide services to the community during and after the event.  
VEOC's primary mission is to coordinate national efforts to respond to a major crisis event when the local editing community requests assistance whether overwhelmed or incapacitated (for safety reasons or otherwise) and are unable to respond appropriately.   
* Opportunity to learn from new local communities and experienced editors.
 
* Strengthen relationships inside the community.
Efforts are focused on ensuring that the map reflects the current conditions before, during, and after the crisis event to support the affected community.  Wazers receive accurate routing when evacuating (and when returning home afterwards). Activated emergency shelters are highlighted on the map to assist those who choose to remain in the area. Understanding the current status of roads allows first responders to continue to provide services to the community during and after the event.
* Getting more people together and making the community stronger.
 
* Data is available after the event for analysis and reports
Participation in a VEOC operation allows ''visiting'' editors to learn about new communities and regions from local and experienced editors. Relationships are formed strengthened throughout the community: locally, regionally, and nationally. Each gathering which brings Waze editors together makes the community stronger. The post-op evaluation, which includes analysis of the MTE reports and data, provides leadership the opportunity to critically review the process and procedures and make improvements to the system.
 
==ADMIN TEAM==
This VEOC dedicated group was created as a national team, independent of any particular region.  The team composition allows greater flexibility in the creation and maintenance of feeds, channels, etc needed for effective VEOC management. The team coordinates the creation of the communications infrastructure for a VEOC and assists local leadership where needed.  [https://docs.google.com/document/d/1b9dEpH1rtoinNDpye0hwX1w3jO_JVJDGL3YzU5DBdKI  VEOC Setup Procedures doc]
* Closure Form & Sheet:  crazycaveman (SAT ARC), Owner; Maintenance assisted by dbsooner (SCR/SER), spedracr (SER) 
* Form Filler Script:  crazycaveman (SAT ARC); Maintenance of script for closure sheet
* Additional editors with process knowledge:
:::[[User:Driving79|Driving79]] (SER RC) {{spaces|10|em}} [[User:karlcr9911|karlcr9911]] (SCR RC) {{spaces|10|em}} [[User:Jakflash|Jakflash]] (SER LC) {{spaces|10|em}} [[User:spankdog|spankdog]] (SER LC)
:::[[User:itzwolf|itzwolf]] (SER ARC) {{spaces|13|em}} [[User:grsmhiker|grsmhiker]] (SAT MSM) {{spaces|5|em}} {{spaces|1|fig}} [[User:jwe252|jwe252]] (SAT CM) {{spaces|8|em}} [[User:LostRiver2008|LostRiver2008]] (SER)
 
==COMMUNICATION==
The VEOC has a dedicated server in Discord, [https://discord.gg/SdkdbaR  Waze USA VEOC], for communication.  The following channels are available for specific discussions in the main server which are '''not''' VEOC event specific.  The '''# front door''' has content similar to the announcements channel in other servers. The '''# lobby''' contains notices for potential VEOC events including WAZECON level(s). '''# invite''', as in other servers, announces the arrival of new editors.  '''# veoc-sheet-forms''' has discussions on the various forms and sheets: how to use them, etc. '''# suggestions''' is self explanatory, and '''# armchair storm chat''' are self explanatory. For Those editors without access to Discord can still communicate with VEOC using Google Hangouts.  Entries there are re-posted in the '''# gho castaways''' channel; the syncing is managed via the CommunityGHObot. 


== Communication ==
Each '''VEOC event''' includes these channels (below) in the CURRENT OPS section. (A description of the types of conversations and activities discussed in each follows.)  
We have a dedicated server in Discord, [https://discord.me/wazeveoc-usa <big>Waze USA VEOC</big>] for communication. There are several channels created for each event: chat, closures, open, feeds, places.   


This server is for  
* # '''chat''' - (year-month) - (event name):  


Due to the current flooding occurring in TN, the VEOC is going to WazeCon . Currently, local editors have the situation under control and are handling it within their channel on the SAT region server.
* # '''closures''' - (year-month) - (event name):


* # '''open''' - (year-month) - (event name): 


== Dedicated team ==
* # '''feeds''' - (year-month) - (event name):  
The Admin team was created to be independent of any particular region and to allow greater flexibility in the creation and maintenance of feeds, channels, etc.
* Head Event Coordinator:  DrDisaster (NOR; Assisted by spedracr (SER) 
* Closure Form & Sheet:  crazycaveman (SAT ARC) owner; maintenance assisted by dbsooner (SCR/SER), spedracr (SER) 
* Form Filler Script:  crazycaveman (SAT ARC) owner, maintainance for closure form
* Additional editors with process knowledge
** [[User:Driving79|Driving79]] (SER RC)
** [[User:karlcr9911|karlcr9911]] (SCR RC)
** [[User:Jakflash|Jakflash]](SEC LC) 
** [[User:spankdog|spankdog]] (SER LC)  
** [[User:itzwolf|itzwolf]] (SER ARC)
** [[User:grsmhiker|grsmhiker]] (SAT MSM)
** [[User:jwe252|jwe252]] (SAT CM)
** [[User:LostRiver2008|LostRiver2008]] (SER)


== Tools ==
* # '''weather''' - (year-month) - (event name):


=====Scripts=====
* # '''places''' - (year-month)-(event name):
It is highly recommended that all editors have the following installed
* [https://www.tampermonkey.net  Tampermonkey]      is required for the installation of some scripts.


* [https://greasyfork.org/en/scripts/23367-wme-form-filler  Form Filler Script] transfers information automatically from the editor into related forms. Improves productivity and reduces errors.
==TOOLS==
====Scripts====
It is highly recommended that all editors have the following installed:
 
* [https://www.tampermonkey.net  Tampermonkey] is needed for the installation of some scripts.
 
* [https://greasyfork.org/en/scripts/28268-wme-me  WME Me!] provides assistance in identifying the correct longitude and latitude for a place.  (If you are looking for permalinks, the lat/lon for the pin will be centered on your screen. Use the WME ME! script to easily identify where the pin will be dropped.)
 
* [https://greasyfork.org/en/scripts/23367-wme-form-filler  Form Filler Script] , when activated by the push of a button in WME, copies data from the editor into related forms. It greatly Improves productivity and reduces the opportunity for errors.


* [https://greasyfork.org/en/scripts/25631-wme-us-government-boundaries  WME Government Boundaries] superimposes county boundaries on the map and places the county name in the upper left corner with the city/state. This is very important to use to verify that you are locating and/or closing the correct road segment in the correct county. (Some road names are used in more than one county.)
* [https://greasyfork.org/en/scripts/25631-wme-us-government-boundaries  WME Government Boundaries] superimposes county boundaries on the map and places the county name in the upper left corner with the city/state. This is very important to use to verify that you are locating and/or closing the correct road segment in the correct county. (Some road names are used in more than one county.)
=====Forms  &  Sheets=====


* [https://docs.google.com/forms/d/e/1FAIpQLSduBiLMhbg6nRpsEVCTcVbV4eWmHDXdIKGtuaOvzy6NZLbSgw/viewform VEOC - Closures Entry Form] can be used by all editors. The data entered into this form is transferred to the closure sheet for action.
====Forms & Sheets ====
* [https://docs.google.com/forms/d/e/1FAIpQLSd6tH-8zgmHs2hxqa42jngimxPmuNID6y90c2abRMMx1YRMiQ/viewform VEOC Authorization Form for Closure Sheet Access] (below) is used to request instant access to the sheet currently being used to track closures for events. Used by editors who have the ability to close segments.
These forms are pinned in the Discord VEOC server in the #front_door channel.
* https://docs.google.com/spreadsheets/d/1WCbVPLEHwqESbYRsXbKfuKRB2Dinvo5kxCgyWnSg70k/edit#gid=712145152cc   VEOC - Closures Tracking Sheet]is the google sheet currently being used to track closures for events.
*[https://docs.google.com/spreadsheets/d/1pBdZxs8odK2bDs1QZky0PKMtTOg2805XdJb9F2uIRM0/edit#gid=37268704 VEOC Shelter Tracking Sheet] (sample) is the google sheet used to track shelter activity. The sheet is named in this format:  "[VEOC Event Name]  - pins - "calendar year" ". <link to VEOC shelter tracking sheet Instructions>
* [https://docs.google.com/forms/d/e/1FAIpQLSduBiLMhbg6nRpsEVCTcVbV4eWmHDXdIKGtuaOvzy6NZLbSgw/viewform VEOC Closure Form] can be used by all editors. The data entered into this form is fed to the closure sheet for action.   <link to VEOC Closure Form Instructions>
* [https://docs.google.com/forms/d/e/1FAIpQLSd6tH-8zgmHs2hxqa42jngimxPmuNID6y90c2abRMMx1YRMiQ/viewform VEOC Automatic Access Request Form] is used to request instant access to the VEOC Closures Tracking Sheet (see below). <u>PLEASE NOTE:</u> This form is needed ONLY if an editor has not previously asked for access for any VEOC event.
* [https://docs.google.com/spreadsheets/d/1WCbVPLEHwqESbYRsXbKfuKRB2Dinvo5kxCgyWnSg70k/edit#gid=712145152cc VEOC Closures Tracking Sheet] (sample) is the google sheet used to track closure and re-opening activity. Used by editors who have the ability to close segments. <link to VEOC Closures Tracking Sheet Instructions>


== Groups ==
== CRISIS RESPONSE PROCESS ==
Each serious weather event is tracked and a Waze readiness level or state of alert, WAZECON, is assigned and posted in the affected community and the  VEOC lobby.  A message similar to this can be posted as well:  "Currently, local editors have the situation under control and are handling it within their local channel in their regional server."   (Changes in WAZECON levels are also posted there.)        (Follow this [https://cdn.discordapp.com/attachments/357175126103425024/490691819542282241/Waze_Emergency_Response_Activation_Levels.pdf  link] for further information on WAZECON levels.)   


==Initiating the VEOC==
'''Step 1 - Activate the VEOC.'''  At least three (3) days in advance (when possible), the editing community leaders activate the VEOC for a region/area facing the impact of a crisis event requiring support.  <<<<<<They also alert the Waze staff crisis team via email.>>>>>>>
A global or local [[Waze_Champ|Champ]] can request VEOC be activated for a region or areas of their country. I


spedracr<nowiki/>https://cdn.discordapp.com/attachments/357175126103425024/490691819542282241/Waze_Emergency_Response_Activation_Levels.pdf
'''Step 2 - Establish Crisis Event Infrastructure.'''  <<<<Leaders create an MTE (Major Traffic Event) under which all closures will be created. The USA VEOC Admin team establishes the necessary Discord channels for communications and monitoring of media feeds. Then they post the updated closure form, closure sheet, and form filler script>>>>>>>>>


'''Step 3 - Notify Community & Request Editing Freeze.'''  Leaders communicate that the VEOC is activated via Discord, GHO, forums, etc. All editing is stopped or suspended in the affected area so that closures can be placed as needed.  (Remember: any edit which changes the segment id has to be processed via a tile update (TU) BEFORE a closure can be added to that segment. This delay in RTC capability must be avoided.)
'''Step 4 - Add Emergency Shelters to the Map.''' Waze crisis team emails leaders a google sheet with all known available shelters.  Editors locate and add them to the map.  All editors, regardless of rank or experience, are encouraged to help locate shelters, verify/update information and determine their status.
Once mapped, shelters appear in the client when a wazer searches for “Help”.''' 


'''Step 5 - Input Road Closures.''' 
'''Step 6 - Monitor Feeds & Other Media Outlets.''' 


'''Step 1 - Identify an area in need'''
'''Step 7 - Reopen Roads and Close Shelters as Reported.'''


'''Step 2 - Get the community involved'''
'''Step 8 - Deactivate VEOC.''' Once the number of active closures has dropped low enough so that the local editors can take over managing them, the VEOC is closed. A post mortem is conducted by leadership to discuss what improvements can be made to the process in advance of the next event. Closure statistics and data are available for evaluation (via the MTE event designation). Ideas which have been posted in the "# suggestions" channel are included in this review.
: (The high level editors can ensure the maps are being raided correctly and offer mentorship. Less experienced editors have a chance to gain knowledge and get to know the local community.)
'''Step 3 - Contact Waze'''
: As a local champ, you will contact Waze by submitting the [http://drive.google.com/open?id=1luxTBzfR7Vt2MHAD_1sIq4q6zxcznRLZL_nmXuC82LI&authuser=0 MapRaid Request Form] and share the following information which you have prepared, including Location, Dates and Editors involved.
'''Step 4 - Identify an area in need'''


It is suggested to have a users involve who span a range of editing levels. (The high level editors can ensure the maps are being edited correctly and offer mentorship.)  (Less experienced editors have a chance to gain knowledge and get to know the local community.)
==How Can I Help?==
Please read the entire VEOC wiki. If you are still uncertain as to what to do, please post your questions in Discord.


'''Step 5 - Get the community involved'''
All editors whether local or from the community at large, regardless of rank or experience, are encouraged to join the effort and help those in the affected area(s). The desire to help is all that is required. The focus of VEOC efforts for editors center on quickly locating and adding emergency sheltersWe also focus on identifying, locating, and adding road closures to the map. All editors can assist in determining the locations of emergency shelters as well as those segments which need to be closed.  Others are who have editing or closure rights in the crisis area can add to or modify the map. (See steps 4 through 7 above.)
:If you are not a Waze champ, contact your local champ to get things startedIf you are a Waze Champ, begin by identifying people in your community who will want to raid with you.
'''Step 6 - Contact Waze'''
:As a local champ, you will contact Waze by submitting the [http://drive.google.com/open?id=1luxTBzfR7Vt2MHAD_1sIq4q6zxcznRLZL_nmXuC82LI&authuser=0 MapRaid Request Form] and share the following information which you have prepared, including Location, Dates and Editors involved.


==Important / MapRaid guidelines==
As long as the VEOC is active, editors are needed.  The notification rate for road closures spikes at times during and after the event. Each post needs to be reviewed and addressed, so staying current or up-to-date becomes more challenging. Over time, once the weather related event has subsided, the activities start to shift towards removing closures and opening the roads up to traffic. Once the situation becomes manageable by local editors, the VEOC event is closed and deactivated.
<!-- add any important information pertaining to the raid here -->
The raid organizers have not secured a publicly available source map (especially one in a language other than Mandarin) that can be used as a reference tool. If one is located that can be helpful, your group leaders will pass it on through the Discord channels.


Meanwhile: '''All commercial maps, including Google Maps, are prohibited as Waze sources.''' Privately owned data can not be used for Waze mapping. This is critical: Data found to have come from a non-approved source can cause Waze to lose all the contributed data in a large area.
====Determine Location of Emergency Shelters  (All Editors)====
::Waze staff provides and works the shelter tracking sheet, " [WazeStaff Event Name] - pins - YYYY ", with VEOC editors.  If shelters are found locally, an editor may add it directly to the sheet. (Please check with leadership to ensure it is appropriate.
:::# To begin, the editor selects one shelter to address on the sheet and changes CURRENT WAZE STATUS  (Col F) to "  ………………….  ".
:::# The editor then finds that shelter's location on the map.  and record the longitude and latitude on the sheet.  (Later, editors (R3+) with editing ability add the shelter and its information to the map.) Detailed instructions are available at <add hyperlink> Shelter Tracking Sheet Instructions.


This does limit what we can contribute to the map. But adding roads will be important in making the Waze app more usable for routing, and in the future local editors with local knowledge can "fill in the blanks."
====Determine Locations of Road Closures  (All Editors)====
::VEOC editors create, populate, and maintain the Road Closures Sheet primarily through data supplied by the Closure Form."                   "Detailed instructions are available at <add hyperlink> Closure Form Instructions (scriptless) for those who are editing without scripts and at <add hyperlink> Closure Form Instructions w/ Form Filler Script when using Form Filler.


Please read the entire MapRaid wiki. If you are still uncertain what to do about something you see on the map, please ask your group leader.  
====Add Emergency Shelters to Map  (R3+Editors with Editing Rights)====
::Shelters need to be added as soon as possible following the declaration of a VEOC event. Wazers will be looking for assistance as to what their relocation options are. Corrections needed to the shelter information are made on the sheet to match the place point. Detailed instructions are available on the Shelter Tracking Sheet Instructions page, beginning at      <add hyperlink>.


'''Thank you for your help with the map.'''
====Add/Remove Road Closures in Map  (Editors with Closure Rights)====


<!-- keep this list short. link to other pages where possible. -->
==IMPORTANT GUIDELINES==


<!--  
<!-- add any important information pertaining to the use of WME or Discord here -->Be sure to review and know where to find guidelines for Event-specific Parameters:
===Mapraid UR Rules===


      Usually, mapraid rules are as follows -- set the wait time (3 or 4 days).
Closure End Date & Time
      Otherwise, write a whole new set of Mapraid UR rules


We will follow the [[Update_Requests_in_Waze_Map_Editor#The_resolution_process_.2F_Etiquette|usual US UR etiquette]] with one exception: During the Map raid, the wait time is reduced to
Data Needs for Shelter Adds, PP or AP, LL, etc.
X
days.


Do not close URs if the UR contains a tag such as [NOTE], [CLOSURE], or any other [MESSAGE]. Ask the editor who created the tag.
Road Lock Level Standards
-->


== The focus: adding segments ==
Xtra Info and Style needs for RTCs?


There are numerous challenges that limit what can be done for those who don't speak or read Chinese. Google Street View is not available in China, which removes one usable source of data for labeling street segments and Places.


As a result, raiders should focus on adding roads to enable routing in more areas. The GPS layer can help confirm streets as drivable if vehicles are not visible in the satellite imagery.
<u>'''Remember:'''</u> '''All commercial maps, including Google Maps, are prohibited as Waze sources.''' Privately owned data can not be used for Waze mapping. This is critical: Data found to have come from a non-approved source can cause Waze to lose all the contributed data in a large area.


===Connectivity===
==TIPS, TRICKS, & SHORTCUTS==
The instructions provided below highlights some information which can be particularly helpful when working VEOC.  Please submit ideas for inclusion by sending an <add hyperlink>email to VEOC.wiki.tips.


There are many aspects when we deal with connectivity. In the end, we all want the fastest drive to our destination. Therefore, we need to map roads. '''No road means no navigation.''' These roads need to be connected, so there is a route possible from one to the other. The more experienced you get, the more you can do to improve connectivity such as using road type, naming, geometry, and angles to improve routing and navigation instructions.
====Discord====
Discord users helping with closures should setup the keyword "closure" so as to receive pings when help is needed. To add a keyword, use <code>!keyword add keywordhere</code>. Multiple words can be set up, however, you will only be messaged if the entire phrase is a match. To add multiple separate keywords, use the command multiple times in individual messages.  For more information on Discord and keywords see [[usa:CommunityBot#Keyword_Subscriptions|Discord Wazeopedia Keyword Subscriptions.]]


The first sub goal of connectivity is adding drivable roads. Roads are build up from segments, which need to be connected to function correctly. Always check if a junction is working correctly. Check the angles to ensure the driver gets appropriate (turn/keep) instructions.  
<Additional content is coming...>
====WME====
For extremely long sections of segments please provide the beginning and ending segments. The editor doing the closure will fill in the between segments.


====A rough guideline to using road types====
To select all segments between two other segments, first select a segment, then use {{key press|alt|click}} to select a second segment. The editor will add to the selection group the segments in-between the first and second segments, based mostly on the street name, but also on simple straight lines.  {{font color|red|'''Important'''}} Be sure to check and make sure the proper segments are selected before making closures or submitting PL for processing of closures.


In some cases, there are brand new roads that do not yet have a name visible to drivers. Or the person who used the pave option did not leave a note for the name of the new road. In these cases, it is OK to leave the name of the road blank by marking "none" for the Street and City fields in the editor. But please make sure to choose the proper road type and confirm any other details you can to ensure the road appears correctly on the client app and enable routing.
Zoom level..."Please make sure that you are zoomed out and centered to a level that shows the segments you are asking for assistance with. As a general guideline, Fwy and MH can't be zoomed out any farther than zoom 2 (2000 ft), mH and PS can't be zoomed out any farther than zoom 3 (1000 ft) and Streets and below can't be zoomed out any farther than zoom 4 (500 ft). If you are unsure, Please test your PL pasting it into a new browser tab/window to make sure proper segments are selected.


* The main roads in a district or town should at least be set to PS (Primary Street).
Zoom Levels... When creating a PL for a closure please be sure you are zoomed in to at least Level 4 [100 M | 500 Ft]
*  If segments will be used for through traffic or for longer distances connecting districts or towns, they should at least be mH (Minor Highway)
* Main interconnecting roads with fast traffic should at least be MH (Major Highway)


Always make sure a road is at least connected to the same level of road type or higher. Thus, Waze should be able to route from primary to primary (or higher), from minor to minor (or higher), from major to major (or higher), and from Freeway to Freeway. In other words, you should be able to continuously drive on the same or higher type of segments for the routing engine to use that road type in the calculations.
When closing a segment it is helpful to list the between roads in case more closures are needed on the same road name in a different location(s). Saying Main St is closed it not much help if you have three different parts of Main St to close in the same city/county.  Saying Main St is closed between 1st St and 5th St as an example lets other verify if anything needs to be done with the other reported closures for Main St. 


This means we need to sometimes make small roads a mH, for the possibility of calculating long distance routing. Please post a question if anything is unclear.  
'''Remember:''' Do not make any edits to a segment that will force a change of the segment id. If the segment id changes you will need to wait for a tile update before you can add a closure to the segment.


==== Adding Roads====
<Check Back for Additional Content...>
If you notice any roads on the satellite layer that have not been added to the WME map, please first confirm that they exist before adding them. Make sure the road is complete, drivable, and is connected to the rest of the road network. Some clues you can use are:
* GPS layer showing Wazers are driving on the road.
* Satellite View on the road, showing  it is in use
* Information from local drivers who have been there (this can be you if you have been there).


Some roads are partially completed. Before extending the road, make sure the "new" section is completed, drivable, and connected. If you are unsure about roads that were created by another editor before the MapRaid, DO NOT delete them without instructions from a local host.  
====Closure Form====
We need to close all the segments that are reported by the source agency not just the segment we think needs closing. There might be barricades in place for all the reported segments even though a small portion of the road might be affected.  The source agency needs to trust that we are going to close whatever segments they say are closed.
 
<Check Back for Additional Content...>
====Closure Sheet====
We need to close all the segments that are reported by the source agency not just the segment we think needs closing. There might be barricades in place for all the reported segments even though a small portion of the road might be affected.  The source agency needs to trust that we are going to close whatever segments they say are closed.
 
When closing a segment it is helpful to list the between roads in case more closures are needed on the same road name in a different location(s).  Saying Main St is closed it not much help if you have three different parts of Main St to close in the same city/county.  Saying Main St is closed between 1st St and 5th St as an example lets other verify if anything needs to be done with the other reported closures for Main St. 
 
<Check Back for Additional Content...>
 
==NON-VEOC ISSUES==
At this time, there is no formal process to address those map issues which were detected during a VEOC event but were beyond the scope of the VEOC mission. Discussions are underway to determine how this can best be addressed. (Forms and/or spreadsheets may be developed to help local editors located and address these important map issues.)
 
== REFERENCE LINKS ==
Adding Places in WME    [[Places#Point place]]
 
Real Time Closures in WME    [[Real time closures#Real time closures in WME]]
 
Instructions & Requirements for Browsers when using Scripts  [[Scripts#Browser requirements]]
 
== FUTURE LINKED GOOGLE DOC (VEOC Event Leadership) ==
 
Considerations
 
Set criteria for identifying the End Date & Time for Road Closures?
Be mindful of your editor's availability when setting end time on closures.  Do you really want your closures ending at 8am when most people are still dealing with morning routines?  Having them end at 5pm is not any better for the same reason.
Situational Basis - Depending on the nature of the event you may want to extend the closure end date/time to past the reported end time for the event.
it is difficult for the reporting agency to know how long a road will need to be closed when the event is still occurring. 
  It will be up to the locals to review the sheet and adjust/remove the closures as needed.
For WAZE consideration, It is easier to remove a closure once than to keep extending it several times a day/week.
For example,
with major flooding how will the condition of the road surface be known until the water recedes? 
For snow/ice is 24/48 hours enough time for the plows and snow/ice treatment to work so roads can be opened? 
 
Allow Waze traffic detection open a road closure? Do you want to allow traffic to auto open a closure or do you want Waze to ignore traffic when inputting a closure?
 
How are Roads Reported "Local Traffic Only" mapped?  For road segments flagged as local traffic only closures the suggestion is to keep the segment closed but can be overridden by CM/RC or SM as needed.
 
Consider requesting Deployment of Map Comments (MCs) for these situations?
For long term closures due to damage/washout. Title: "(Event Name) related closure" or "(Event Name) RCD" (for Road Closure Damage) Washout, brick damage, sinkhole. Subject Line(Naming like this will allow quick location of these MC's later using filtering option in UR-MP Tracking Script.) Add reference link showing damage and (later) project status info.
 
Suggest using MC (Map Comments) for bridges or interchanges that have local names like Spaghetti Junction in Atlanta GA or Theo Barrs Bridge in Pensacola, FL using LRM (Local Reference Marker) will allow a filter to be done using UR-MP script to search the MC for that state. This works even if you do not have edit access in that state as of Jan 2018. Subject to change with UR-MP script updates
 
Pin Road locking standards in Event Category # ……….?
 
Develop/Pin Place requirements for Emergency Shelters in Event Category # …….?
 
==LINKED PAGE: How to Process the Shelter Tracking Sheet==
 
== LINKED PAGE: Closure Form Instructions (Scriptless) ==
 
'''*''' indicates the '''REQUIRED FIELDS''' (minimum needed).
 
'''Step 1 -'''  Open the <make hyperlink> VEOC Closure Form in one window.
 
'''Step 2 -'''  Enter your Waze username in the field, '''* SUBMITTED BY''' .
 
'''Step 3 -'''  Open the <make hyperlink> Waze Map Editor (WME) in a new window and locate the segment(s) needing action.
   
   
It can help to do a visual check to ensure roads are suitable for driving rather than for pedestrians or bicycles only. You can turn off the Roads layer to have a proper view of the Satellite Imagery. If the roads appear too narrow for vehicles and if GPS shows no activity, you should reconsider adding the new roads.
'''Step 4 -''' Determine the '''* TYPE''' of action needed. Using the dropdown list, select one and add:
 
* REPORTED - If you are unable to close it, OR
* CLOSED - If it is already closed OR you can and will close it, OR
* NEEDS OPEN NOT LISTED - If it is currently closed OR it is not listed on the sheet OR it needs to be re-opened and you are unable to open it.
 
'''Step 5 -''' Create a permalink for the selected segments and paste into the '''Waze Permalink''' field.
 
'''Step 6 -''' Set the '''Closure Direction''' (direction of traffic flow to be closed) in the report by selecting either "One-Way" or "Two-Way" from the dropdown list.
 
'''Step 7 -''' Note the '''Reason''' for the road closure ("Flooding", "Downed trees", "Downed power lines", etc).
 
'''Step 8 -''' Set the '''* Closure Ending Date/Time''' to either the date/time provided by the report source
OR the expiration date/time set for the event by VEOC / community leadership.
 
'''Step 9 -''' Record the '''CLOSED STREET NAME'''.  
 
'''Step 10 -''' Identify the cross street at one end of the closed segment(s). Type the name in the '''CLOSURE FROM (Street Name)''' field. Identify and record the cross street on the other end in the '''CLOSURE TO (Street Name)''' field.
 
'''Step 11 -''' Set the '''* STATE'''.
 
'''Step 10 -''' Set the '''COUNTY/COMMUNITY/PARISH'''.
 
'''Step 11 -''' Record the '''SOURCE''' (which is usually the reporting agency).  Include a link to the posted closure if one is available.
 
'''Step 12 -''' You may enter information into the '''NOTES''' field.
 
'''Step 13 -''' Press the blue '''SUBMIT''' button.
 
==LINKED PAGE: Closure Form Instructions w/Form Filler Script==
 
'''*''' indicates the '''REQUIRED FIELDS''' (minimum needed).
 
'''Step 1 -'''  Open the <make hyperlink> Waze Map Editor (WME) in a new window and locate the segment(s) needing action.
 
'''Step 2 -'''  Ensure USA VEOC closures is selected in the segment information pane and click Go To Form.


'''NOTE: Freeways must be split into two one-way roads for best routing and navigation instructions results. Please see the image below for example.'''
'''Step 3 -''' The Closure Form will appear in a new window with some of the form pre-filled, including


[[File:FreewaySplit.png]] [[File:ExampleFwy.png]]
'''* SUBMITTED BY''' (should be your Waze username),


==== Toll Roads ====
'''TYPE''' (based on if a closure already exists on segments or not),
We add the Toll attribute ONLY at the Toll Booths. We do not mark it on every segment of the freeways. See this section for more [[global:Best_map_editing_practice#Toll_roads|information]].


===Road Locks===
'''Waze Permalink''' (should be a PL to the selected segments),  and,
[[File:Chinalocks.png|frameless|550px|center]]


== Places and Update Requests ==
'''* CLOSED STREET Name'''


Responding to URs and Place Update Requests will help provide more feedback on possible errors. There are not too many in this area — we want them to increase, because that means more people will be using Waze!
'''Step 4''' Review '''TYPE''' selected. If needed, change it to one of the following:


Any PURs also can be addressed. Language may be an issue, but they can be at least moderated for appropriate photos. Unless a local host advises otherwise, you can leave them unlocked for future action by another editor.
* REPORTED - If you are unable to close it, OR
* CLOSED - If it is already closed OR you can and will close it, OR
* NEEDS OPEN NOT LISTED - If it is currently closed OR it is not listed on the sheet OR it needs to be re-opened and you are unable to open it.  


For any URs you do find on the map, a list of simple bilingual (Chinese/English) responses for the common categories appear below. It is wise to provide both because the reporter could be a tourist and would be at least able to get a translation more easily. Thanks to leocylau for providing them.
'''Step 5 -''' Set the '''Closure Direction''' (direction of traffic flow to be closed) in the report by selecting either "One-Way" or "Two-Way" from the dropdown list.  


The protocol will be to wait four days for a response, post a reminder message, then close after four more days. If possible, solve the UR based on reports, GPS and navigation data. Any replies can be saved to a sheet for possible translation and action later.
'''Step 6 -''' Note the '''Reason''' for the road closure ("Flooding", "Downed trees", "Downed power lines", etc).  


The responses:
'''Step 7 -''' Set the '''* Closure Ending Date/Time''' to either the date/time provided by the report source
OR the expiration date/time set for the event by VEOC / community leadership.


For General Error:
'''Step 8 -''' Identify the cross street at one end of the closed segment(s). Type the name in the '''CLOSURE FROM (Street Name)''' field. Identify and record the cross street on the other end in the '''CLOSURE TO (Street Name)''' field.
In English:
Volunteer responding - Waze did not send us enough information to fix your request. Would you please let us know what went wrong? Would you tell us your destination as you entered it into Waze? Thanks!


In Chinese:
'''Step 9 -''' Set the '''* STATE'''.
志愿者回应 - Waze 没有提供足够资料来解决你的报告, 请具体描述出了什么问题, 并告诉我们你所输入的目的地。 谢谢!


'''Step 10 -''' Set the '''COUNTY/COMMUNITY/PARISH'''.


For Turn not allowed:
'''Step 11 -''' Record the '''SOURCE''' (which is usually the reporting agency).  Include a link to the actual closure posting if one is available.
In English:
Volunteer responding - Would you please let us know which turn was or should not be allowed and why? Please specify the street names at the intersection. Thanks!


In Chinese:
'''Step 12 -''' You may enter additional information into the '''NOTES''' field.
志愿者回应 - 请你告诉我们哪个转向是允许或不允许吗?请指出哪个交叉路口的街道名称。谢谢!


'''Step 13 -''' Press the blue '''SUBMIT''' button.


For Wrong driving direction:
In English:
Volunteer responding - Waze did not send us enough information to fix your request. Would you please let us know what went wrong with the route Waze gave you? Would you tell us your destination as you entered it into Waze? Thanks!


In Chinese:
== LINKED PAGE: Closure Sheet Instructions  ==
志愿者回应 - Waze 没有提供足够资料来解决你的报告,请具体描述 Waze 给你的路线出了什么问题,并告诉我们你所输入的目的地。谢谢!
=====Google sheet tips, short cuts, etc=====


* To change the view and only see a certain condition Click on ('''Data''') then ('''Filter views)''' then choose the one you want from the choices on the far right.  Using the <code>'''Filter'''</code> option instead of the <code>'''Filter Views'''</code> will affect everyone's view.
'''DATA FILTER VIEW FOR SPECIFIC STATE (This will not affect the view of others)'''
* You will need to do the following steps
# Data->Filter Views -> Closure By State (View)
# click the gear icon in Data Filter View
# click Duplicate.  This should make a copy of the Data View
# Change the name of from "Closure By State) to the state(s) you want to see (ie NC Closures) as name<>.  This will be in the upper left hand corner above the column letters. 
# Go to cell I3 and click the filter icon.
# Select the state you want to filter.  Deselect others as necessary.
# This will now create the data filter view for that particular state.


For Incorrect junction:
'''COLUMN C'''
In English:
* This is the Permalink to the closure with the layers stripped out.  ('''''Please do not edit anything in this column''''')
Volunteer responding - Waze did not send us enough information to fix your request. Would you please let us know which junction is incorrect and the street names of the intersection? Thanks!


In Chinese:
'''UPDATING TIME CHECKED''' -
志愿者回应 - Waze 没有提供足够资料来解决你的报告,请指出哪个路口不正确及其连接的街道名称。谢谢!
* Updating the time checked in Column H "LAST CHECKED TIME" is as simple as changing the name (Has to be a name change) in Column G "LAST CHECKED BY" or typing something in Column E (ie I usually just type the number 1).  It should automatically update to the current time.


== Naming segments ==
'''SORTING'''
* Do so sparingly and with a warning to other editors. 


If you know the city and Chinese language ability, the City field is entered in the Chinese/English format. A known street name is entered in Chinese for the Primary name field and English as the Alternate.
{{font color|red|'''ROW DELETION'''}}
* If for some reason an editor deletes out a row.  Please click on the words ROW DELETION to re-execute the DUP SCRIPT. It is located at the top of Column P


Chinese speakers should refer to the China [https://wiki.waze.com/wiki/%E4%B8%AD%E5%9B%BD wiki] for further instructions and road types.
'''COLUMN F "Type" *Highlighted requires action by someone with EA for the closure.*'''
{| class="wikitable"
|-
! Type !! Usage
|-
| zOPEN || Open in Waze
|-
| CLOSED || Closed in Waze
|-style="background: green; color: black"
| '''NEEDS OPENED''' || '''Needs to be validated and open or extended as needed'''
|-style="background: blue; color: white"
| '''REPORTED''' || '''Needs to be closed in Waze by editor with access to location'''
|-
| UNLISTED || No longer found on source location. Needs closure removed and marked as open
|-
| DUPLICATE || Segment ID(s) found in other closure Permalink(s)
|-style="background: green; color: black"
| '''EXTEND/SHORTEN''' || '''Closure still in effect just needs date/time adjusted to match new information.'''
|-style="background: green; color: black"
| '''NEEDS OPEN NOT LISTED''' || '''Closure in WME but not listed on closure sheet.'''
|-
| FUTURE/PLANNED/ENTERED || Closed in future in WME, used for Contraflow.  
|}


However, for most raiders who do not write or read Chinese, the None box can be checked on all fields other than Country.
* If a line has expired and is reopened in real life please change to zOPEN in column F


If the street name is known, its English spelling can be entered as an Alternate with a blank Primary field. To do this, enter any word in the Primary name field and "apply." Then enter the English name in the Alt field and apply. Then edit the Primary name again and click the "None" box for the street field and apply. The Alternative name will remain on the segment while "No name" is set for the Primary field.
'''COLUMNS A-D'''
* Are not editable as they are derived data. If the closure date/time needs extended please edit the date/time in Column E


== Mapping resources ==
=====Google Sheet Changes Since Harvey=====
== Reference Links ==
* Sort order changed, now---- State, Current waze Status, County/Parish/Municipality, then Closure Ending Date/time.
*[https://docs.google.com/spreadsheets/d/1NwAW7V-4zwgXpVGYPv_gDLVz6dMCXYqpJmstwR9eaCs/edit#gid=0 NEW Administrative Divisions of China for Waze Map]
* Changed OPEN to zOPEN so opens now show up at the bottom of each state since we need to see them less.
* Added NEEDS OPEN NOT LISTED to form and sheet to support closures in WME not on sheet that need to be opened.  
* Flipped LAST CHECKED BY and LAST CHECKED TIME for better flow. Now one tab over from status is id instead of date/time then ID.
* Changed TIME NEEDS UPDATED to EXTEND/SHORTEN
* Move old "TIME NEEDS UPDATED" now EXTEND/SHORTEN to be beside NEEDS OPENED for counts
* Updated Form with "NEEDS OPEN NOT LISTED" as a drop down choice for status
* The script that checks for duplicates has not been updated thanks to dbsooner and justins83.  We now check to see if the new row entered is a duplicate of others.  We also can do a check every row against every other row on the sheet check as needed. 
* A lot of behind the scenes script updates by dbsooner to make Expired, Expiring, Duplcate check work better and faster.
* A real time Stats tab that keeps up with some data.  More will be coming out later. 
* If you receive a warning message about cells being protected please do NOT make the change.  Ask in the Waze VEOC spreadsheet-issues channel.  Someone will review and make changes as needed.


=== The Basics ===
==.==
*[[global:Waze_Map_Editor/Welcome|New Editor Welcome Page]]
*[[global:Waze_Map_Editor|Waze Map Editor]]
*[[global:Best_map_editing_practice|Best Map Editing Practice]]
*[[global:Editing_manual|Editing Manual]]
*[[global:Map_Editor_Interface_and_Controls#Permalink|How to make a Permalink]]
*[[global:Waze_Map_Editor/Chat|All about the WME Chat]]
*[[global:Scripts|Community Scripts and Tools]]


=== Recommended Tools for MapRaid ===
==.==
<!--
      Replace the overlay link with the right one for your raid. 
      Here is an example from the SC raid
      [//greasyfork.org/en/scripts/10538-wme-south-carolina-overlay-6-21-2015 mapraid overlay]


-->
==.==
* [//greasyfork.org/scripts/32541-wme-regions-china Mapraid Overlay] (Tampermonkey/Greasemonkey required). Many thanks to Glodenox for creating this tool.
Here is a [https://goo.gl/xGBJso '''guide'''] to installation of the overlay.
<!--
      Below is a generic link to all the place browsers.
      Add the query string to customize it for this map raid
      Here is an example from the SC raid
      [//w-tools.org/PlaceBrowser?group=MapRaidSouthCarolina Map Raid Place Browser]


-->
==working links for reference==
<!-- * [//w-tools.org/PlaceBrowser Map Raid Place Browser] --><!--  not for this raid -->
[https://docs.google.com/spreadsheets/d/1WCbVPLEHwqESbYRsXbKfuKRB2Dinvo5kxCgyWnSg70k/edit#gid=712145152 VEOC Closure Sheet - 201903_Plains_Flooding]
* [//wiki.waze.com/wiki/User:Rickzabel/UrComments/ UR Comments] - a tremendous time and labor saving tool with automation and integration with URO+, to help with working URs. Read the documentation.  Tampermonkey / Greasemonkey required
[https://docs.google.com/spreadsheets/d/1pBdZxs8odK2bDs1QZky0PKMtTOg2805XdJb9F2uIRM0/edit#gid=663165430  [Midwest Polar Vortex] - pins - 2019
* The [http://drive.google.com/file/d/0B8WbeRGWGEOjQ1BvbHFtYlJSV2pIOVdyQlgtRmJzQUtHNjRz WME Reference Sheet<sup><small><nowiki>[PDF]</nowiki></small></sup>] is a printable double-sided tri-fold quick reference guide to some of the common topics used in WME.
[https://docs.google.com/forms/d/e/1FAIpQLSduBiLMhbg6nRpsEVCTcVbV4eWmHDXdIKGtuaOvzy6NZLbSgw/viewform?entry.1553765347=DCLemur&entry.1264424583=REPORTED&entry.1811077109=https%3A%2F%2Fwww.waze.com%2Feditor%2F%3Fenv%3Dusa%26lon%3D-87.09495149103822%26lat%3D30.46772026075684%26zoom%3D5%26segments%3D10667884&entry.792657790=Two-Way&entry.&entry.1102521735=2019-06-17%2B0%3A00&entry.2015424420=Dolphin%20Rd&entry.&entry.&entry.1867193205=FL&entry.&entry.&entry.1648634142=Form%20filled%20by%20WME%20Form%20Filler%20v1.4.4.5  VEOC Closure Form]
* [https://profundos.org/waze/magic/ WME Magic] is a plugin based framework to enhance editors, so they can be more productive.
[https://docs.google.com/document/d/1b9dEpH1rtoinNDpye0hwX1w3jO_JVJDGL3YzU5DBdKI/edit  Procedure_VEOC_Setup20190604]
**[http://profundos.org/waze/magic/magic.bundle.user.js Chrome Installation Link] -- Tampermonkey Required
**Other browsers are not supported
* [http://greasyfork.org/en/scripts/2103-wme-chat-addon WME Chat Addon] is a script that improves the WME chat GUI. For a list of all the features check the thread [http://www.waze.com/forum/viewtopic.php?f=819&t=95038 here] --  Tampermonkey/Greasemonkey required


== Mapraid problem tracking ==
==Resources for VEOC wiki Development==
Waze Catastrophic Event Closure Tracking[[Image:select_junction.png|right]]If all turns are allowed at a junction, the fastest way to enable all turns is by selecting the junction node and not the individual segments. ''Select'' the '''junction''' and it changes from a small black circle to a blue circle with a white border. Note that if you have already selected a segment connected to that junction, click elsewhere on the map, or hit the ESC key to deselect that segment before you can select the junction.
{{Clear}}


Spreadsheets and forms are being developed to help local editors track important map issues that can't be solved during the raid. These will be made available in the Discord communication channels.
[[Image:WME_Node_Turns_2018.png|left]] The left pane shows action links for the selected junction. Depending on the current state of the junction, one or both of the links '''Allow all turns''' or '''Disallow all turns''' links appear. For example, if all turns are currently allowed, then only the '''Disallow all turns''' link appears.
{{Clear}}
To enable all turns at an intersection, ''click'' the '''Allow all turns''' link for the junction. Alternatively, you can use the keyboard shortcut '''w''' to allow all turns and the shortcut '''q''' to disallow all connections. A best practice when allowing all turns on a junction is to disallow all turns first, as it cleans up some legacy problems with the map.
There are n...........et segments and Places.


== Results ==


{{Mbox
[[File:FreewaySplit.png]] [[File:ExampleFwy.png]]
| type = speculation
| text = Check back here after the raid is completed to see the results and achievements.}}


We add the Toll attribute [global:Best_map_editing_practice#Toll_roads|information]].


[[File:Chinalocks.png|frameless|550px|center]]


[[Category:Mega map raid]]
  {{Mbox
| type = speculation
| text = Check back here after the VEOC event is closed to see the results and achievements.}}

Latest revision as of 05:01, 3 July 2019


The Virtual Emergency Operations Center or VEOC is Waze's central location for managing national responses to catastrophic weather events. (These include hurricanes, mud and landslides, floods, winter storms, earthquakes, and large fires.) The VEOC complements and enhances a state or region's ability to manage its map needs; editors from all over the USA are able to come together to the aid of the affected community members. Additionally, local, state and national emergency officials can coordinate and communicate directly and in real time with the Waze community. The result is a continually updated map with the most accurate road condition information available, a valuable resource for first responders and wazers alike.

All editors from the community at large, regardless of rank or experience, are encouraged to join the effort to help those affected by these crisis events.

MISSION & BENEFITS

VEOC's primary mission is to coordinate national efforts to respond to a major crisis event when the local editing community requests assistance whether overwhelmed or incapacitated (for safety reasons or otherwise) and are unable to respond appropriately.

Efforts are focused on ensuring that the map reflects the current conditions before, during, and after the crisis event to support the affected community. Wazers receive accurate routing when evacuating (and when returning home afterwards). Activated emergency shelters are highlighted on the map to assist those who choose to remain in the area. Understanding the current status of roads allows first responders to continue to provide services to the community during and after the event.

Participation in a VEOC operation allows visiting editors to learn about new communities and regions from local and experienced editors. Relationships are formed strengthened throughout the community: locally, regionally, and nationally. Each gathering which brings Waze editors together makes the community stronger. The post-op evaluation, which includes analysis of the MTE reports and data, provides leadership the opportunity to critically review the process and procedures and make improvements to the system.

ADMIN TEAM

This VEOC dedicated group was created as a national team, independent of any particular region. The team composition allows greater flexibility in the creation and maintenance of feeds, channels, etc needed for effective VEOC management. The team coordinates the creation of the communications infrastructure for a VEOC and assists local leadership where needed. VEOC Setup Procedures doc

  • Closure Form & Sheet: crazycaveman (SAT ARC), Owner; Maintenance assisted by dbsooner (SCR/SER), spedracr (SER)
  • Form Filler Script: crazycaveman (SAT ARC); Maintenance of script for closure sheet
  • Additional editors with process knowledge:
Driving79 (SER RC)            karlcr9911 (SCR RC)            Jakflash (SER LC)            spankdog (SER LC)
itzwolf (SER ARC)               grsmhiker (SAT MSM)         jwe252 (SAT CM)          LostRiver2008 (SER)

COMMUNICATION

The VEOC has a dedicated server in Discord, Waze USA VEOC, for communication. The following channels are available for specific discussions in the main server which are not VEOC event specific. The # front door has content similar to the announcements channel in other servers. The # lobby contains notices for potential VEOC events including WAZECON level(s). # invite, as in other servers, announces the arrival of new editors. # veoc-sheet-forms has discussions on the various forms and sheets: how to use them, etc. # suggestions is self explanatory, and # armchair storm chat are self explanatory. For Those editors without access to Discord can still communicate with VEOC using Google Hangouts. Entries there are re-posted in the # gho castaways channel; the syncing is managed via the CommunityGHObot.

Each VEOC event includes these channels (below) in the CURRENT OPS section. (A description of the types of conversations and activities discussed in each follows.)

  • # chat - (year-month) - (event name):
  • # closures - (year-month) - (event name):
  • # open - (year-month) - (event name):
  • # feeds - (year-month) - (event name):
  • # weather - (year-month) - (event name):
  • # places - (year-month)-(event name):

TOOLS

Scripts

It is highly recommended that all editors have the following installed:

  • Tampermonkey is needed for the installation of some scripts.
  • WME Me! provides assistance in identifying the correct longitude and latitude for a place. (If you are looking for permalinks, the lat/lon for the pin will be centered on your screen. Use the WME ME! script to easily identify where the pin will be dropped.)
  • Form Filler Script , when activated by the push of a button in WME, copies data from the editor into related forms. It greatly Improves productivity and reduces the opportunity for errors.
  • WME Government Boundaries superimposes county boundaries on the map and places the county name in the upper left corner with the city/state. This is very important to use to verify that you are locating and/or closing the correct road segment in the correct county. (Some road names are used in more than one county.)

Forms & Sheets

These forms are pinned in the Discord VEOC server in the #front_door channel.

  • VEOC Shelter Tracking Sheet (sample) is the google sheet used to track shelter activity. The sheet is named in this format: "[VEOC Event Name] - pins - "calendar year" ". <link to VEOC shelter tracking sheet Instructions>
  • VEOC Closure Form can be used by all editors. The data entered into this form is fed to the closure sheet for action. <link to VEOC Closure Form Instructions>
  • VEOC Automatic Access Request Form is used to request instant access to the VEOC Closures Tracking Sheet (see below). PLEASE NOTE: This form is needed ONLY if an editor has not previously asked for access for any VEOC event.
  • VEOC Closures Tracking Sheet (sample) is the google sheet used to track closure and re-opening activity. Used by editors who have the ability to close segments. <link to VEOC Closures Tracking Sheet Instructions>

CRISIS RESPONSE PROCESS

Each serious weather event is tracked and a Waze readiness level or state of alert, WAZECON, is assigned and posted in the affected community and the VEOC lobby. A message similar to this can be posted as well: "Currently, local editors have the situation under control and are handling it within their local channel in their regional server."   (Changes in WAZECON levels are also posted there.)     (Follow this link for further information on WAZECON levels.)

Step 1 - Activate the VEOC. At least three (3) days in advance (when possible), the editing community leaders activate the VEOC for a region/area facing the impact of a crisis event requiring support. <<<<<<They also alert the Waze staff crisis team via email.>>>>>>>

Step 2 - Establish Crisis Event Infrastructure. <<<<Leaders create an MTE (Major Traffic Event) under which all closures will be created. The USA VEOC Admin team establishes the necessary Discord channels for communications and monitoring of media feeds. Then they post the updated closure form, closure sheet, and form filler script>>>>>>>>>

Step 3 - Notify Community & Request Editing Freeze. Leaders communicate that the VEOC is activated via Discord, GHO, forums, etc. All editing is stopped or suspended in the affected area so that closures can be placed as needed. (Remember: any edit which changes the segment id has to be processed via a tile update (TU) BEFORE a closure can be added to that segment. This delay in RTC capability must be avoided.)

Step 4 - Add Emergency Shelters to the Map. Waze crisis team emails leaders a google sheet with all known available shelters. Editors locate and add them to the map. All editors, regardless of rank or experience, are encouraged to help locate shelters, verify/update information and determine their status. Once mapped, shelters appear in the client when a wazer searches for “Help”.

Step 5 - Input Road Closures.

Step 6 - Monitor Feeds & Other Media Outlets.

Step 7 - Reopen Roads and Close Shelters as Reported.

Step 8 - Deactivate VEOC. Once the number of active closures has dropped low enough so that the local editors can take over managing them, the VEOC is closed. A post mortem is conducted by leadership to discuss what improvements can be made to the process in advance of the next event. Closure statistics and data are available for evaluation (via the MTE event designation). Ideas which have been posted in the "# suggestions" channel are included in this review.

How Can I Help?

Please read the entire VEOC wiki. If you are still uncertain as to what to do, please post your questions in Discord.

All editors whether local or from the community at large, regardless of rank or experience, are encouraged to join the effort and help those in the affected area(s). The desire to help is all that is required. The focus of VEOC efforts for editors center on quickly locating and adding emergency shelters. We also focus on identifying, locating, and adding road closures to the map. All editors can assist in determining the locations of emergency shelters as well as those segments which need to be closed. Others are who have editing or closure rights in the crisis area can add to or modify the map. (See steps 4 through 7 above.)

As long as the VEOC is active, editors are needed. The notification rate for road closures spikes at times during and after the event. Each post needs to be reviewed and addressed, so staying current or up-to-date becomes more challenging. Over time, once the weather related event has subsided, the activities start to shift towards removing closures and opening the roads up to traffic. Once the situation becomes manageable by local editors, the VEOC event is closed and deactivated.

Determine Location of Emergency Shelters (All Editors)

Waze staff provides and works the shelter tracking sheet, " [WazeStaff Event Name] - pins - YYYY ", with VEOC editors. If shelters are found locally, an editor may add it directly to the sheet. (Please check with leadership to ensure it is appropriate.)
  1. To begin, the editor selects one shelter to address on the sheet and changes CURRENT WAZE STATUS (Col F) to " …………………. ".
  2. The editor then finds that shelter's location on the map. and record the longitude and latitude on the sheet.  (Later, editors (R3+) with editing ability add the shelter and its information to the map.) Detailed instructions are available at <add hyperlink> Shelter Tracking Sheet Instructions.

Determine Locations of Road Closures (All Editors)

VEOC editors create, populate, and maintain the Road Closures Sheet primarily through data supplied by the Closure Form." "Detailed instructions are available at <add hyperlink> Closure Form Instructions (scriptless) for those who are editing without scripts and at <add hyperlink> Closure Form Instructions w/ Form Filler Script when using Form Filler.

Add Emergency Shelters to Map (R3+Editors with Editing Rights)

Shelters need to be added as soon as possible following the declaration of a VEOC event. Wazers will be looking for assistance as to what their relocation options are. Corrections needed to the shelter information are made on the sheet to match the place point. Detailed instructions are available on the Shelter Tracking Sheet Instructions page, beginning at <add hyperlink>.

Add/Remove Road Closures in Map (Editors with Closure Rights)

IMPORTANT GUIDELINES

Be sure to review and know where to find guidelines for Event-specific Parameters:

Closure End Date & Time

Data Needs for Shelter Adds, PP or AP, LL, etc.

Road Lock Level Standards

Xtra Info and Style needs for RTCs?


Remember: All commercial maps, including Google Maps, are prohibited as Waze sources. Privately owned data can not be used for Waze mapping. This is critical: Data found to have come from a non-approved source can cause Waze to lose all the contributed data in a large area.

TIPS, TRICKS, & SHORTCUTS

The instructions provided below highlights some information which can be particularly helpful when working VEOC. Please submit ideas for inclusion by sending an <add hyperlink>email to VEOC.wiki.tips.

Discord

Discord users helping with closures should setup the keyword "closure" so as to receive pings when help is needed. To add a keyword, use !keyword add keywordhere. Multiple words can be set up, however, you will only be messaged if the entire phrase is a match. To add multiple separate keywords, use the command multiple times in individual messages. For more information on Discord and keywords see Discord Wazeopedia Keyword Subscriptions.

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WME

For extremely long sections of segments please provide the beginning and ending segments. The editor doing the closure will fill in the between segments.

To select all segments between two other segments, first select a segment, then use alt+click to select a second segment. The editor will add to the selection group the segments in-between the first and second segments, based mostly on the street name, but also on simple straight lines. Important Be sure to check and make sure the proper segments are selected before making closures or submitting PL for processing of closures.

Zoom level..."Please make sure that you are zoomed out and centered to a level that shows the segments you are asking for assistance with. As a general guideline, Fwy and MH can't be zoomed out any farther than zoom 2 (2000 ft), mH and PS can't be zoomed out any farther than zoom 3 (1000 ft) and Streets and below can't be zoomed out any farther than zoom 4 (500 ft). If you are unsure, Please test your PL pasting it into a new browser tab/window to make sure proper segments are selected.

Zoom Levels... When creating a PL for a closure please be sure you are zoomed in to at least Level 4 [100 M | 500 Ft]

When closing a segment it is helpful to list the between roads in case more closures are needed on the same road name in a different location(s). Saying Main St is closed it not much help if you have three different parts of Main St to close in the same city/county. Saying Main St is closed between 1st St and 5th St as an example lets other verify if anything needs to be done with the other reported closures for Main St. 

Remember: Do not make any edits to a segment that will force a change of the segment id. If the segment id changes you will need to wait for a tile update before you can add a closure to the segment.

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Closure Form

We need to close all the segments that are reported by the source agency not just the segment we think needs closing. There might be barricades in place for all the reported segments even though a small portion of the road might be affected. The source agency needs to trust that we are going to close whatever segments they say are closed.

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Closure Sheet

We need to close all the segments that are reported by the source agency not just the segment we think needs closing. There might be barricades in place for all the reported segments even though a small portion of the road might be affected. The source agency needs to trust that we are going to close whatever segments they say are closed.

When closing a segment it is helpful to list the between roads in case more closures are needed on the same road name in a different location(s). Saying Main St is closed it not much help if you have three different parts of Main St to close in the same city/county. Saying Main St is closed between 1st St and 5th St as an example lets other verify if anything needs to be done with the other reported closures for Main St. 

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NON-VEOC ISSUES

At this time, there is no formal process to address those map issues which were detected during a VEOC event but were beyond the scope of the VEOC mission. Discussions are underway to determine how this can best be addressed. (Forms and/or spreadsheets may be developed to help local editors located and address these important map issues.)

REFERENCE LINKS

Adding Places in WME Places#Point place

Real Time Closures in WME Real time closures#Real time closures in WME

Instructions & Requirements for Browsers when using Scripts Scripts#Browser requirements

FUTURE LINKED GOOGLE DOC (VEOC Event Leadership)

Considerations

Set criteria for identifying the End Date & Time for Road Closures? Be mindful of your editor's availability when setting end time on closures. Do you really want your closures ending at 8am when most people are still dealing with morning routines? Having them end at 5pm is not any better for the same reason. Situational Basis - Depending on the nature of the event you may want to extend the closure end date/time to past the reported end time for the event. it is difficult for the reporting agency to know how long a road will need to be closed when the event is still occurring.

  It will be up to the locals to review the sheet and adjust/remove the closures as needed. 

For WAZE consideration, It is easier to remove a closure once than to keep extending it several times a day/week. For example, with major flooding how will the condition of the road surface be known until the water recedes? For snow/ice is 24/48 hours enough time for the plows and snow/ice treatment to work so roads can be opened?

Allow Waze traffic detection open a road closure? Do you want to allow traffic to auto open a closure or do you want Waze to ignore traffic when inputting a closure?

How are Roads Reported "Local Traffic Only" mapped? For road segments flagged as local traffic only closures the suggestion is to keep the segment closed but can be overridden by CM/RC or SM as needed.

Consider requesting Deployment of Map Comments (MCs) for these situations? For long term closures due to damage/washout. Title: "(Event Name) related closure" or "(Event Name) RCD" (for Road Closure Damage) Washout, brick damage, sinkhole. Subject Line(Naming like this will allow quick location of these MC's later using filtering option in UR-MP Tracking Script.) Add reference link showing damage and (later) project status info.

Suggest using MC (Map Comments) for bridges or interchanges that have local names like Spaghetti Junction in Atlanta GA or Theo Barrs Bridge in Pensacola, FL using LRM (Local Reference Marker) will allow a filter to be done using UR-MP script to search the MC for that state. This works even if you do not have edit access in that state as of Jan 2018. Subject to change with UR-MP script updates

Pin Road locking standards in Event Category # ……….?

Develop/Pin Place requirements for Emergency Shelters in Event Category # …….?

LINKED PAGE: How to Process the Shelter Tracking Sheet

LINKED PAGE: Closure Form Instructions (Scriptless)

* indicates the REQUIRED FIELDS (minimum needed).

Step 1 - Open the <make hyperlink> VEOC Closure Form in one window.

Step 2 - Enter your Waze username in the field, * SUBMITTED BY .

Step 3 - Open the <make hyperlink> Waze Map Editor (WME) in a new window and locate the segment(s) needing action.

Step 4 - Determine the * TYPE of action needed. Using the dropdown list, select one and add:

  • REPORTED - If you are unable to close it, OR
  • CLOSED - If it is already closed OR you can and will close it, OR
  • NEEDS OPEN NOT LISTED - If it is currently closed OR it is not listed on the sheet OR it needs to be re-opened and you are unable to open it.

Step 5 - Create a permalink for the selected segments and paste into the Waze Permalink field.

Step 6 - Set the Closure Direction (direction of traffic flow to be closed) in the report by selecting either "One-Way" or "Two-Way" from the dropdown list.

Step 7 - Note the Reason for the road closure ("Flooding", "Downed trees", "Downed power lines", etc).

Step 8 - Set the * Closure Ending Date/Time to either the date/time provided by the report source OR the expiration date/time set for the event by VEOC / community leadership.

Step 9 - Record the CLOSED STREET NAME.

Step 10 - Identify the cross street at one end of the closed segment(s). Type the name in the CLOSURE FROM (Street Name) field. Identify and record the cross street on the other end in the CLOSURE TO (Street Name) field.

Step 11 - Set the * STATE.

Step 10 - Set the COUNTY/COMMUNITY/PARISH.

Step 11 - Record the SOURCE (which is usually the reporting agency). Include a link to the posted closure if one is available.

Step 12 - You may enter information into the NOTES field.

Step 13 - Press the blue SUBMIT button.

LINKED PAGE: Closure Form Instructions w/Form Filler Script

* indicates the REQUIRED FIELDS (minimum needed).

Step 1 - Open the <make hyperlink> Waze Map Editor (WME) in a new window and locate the segment(s) needing action.

Step 2 - Ensure USA VEOC closures is selected in the segment information pane and click Go To Form.

Step 3 - The Closure Form will appear in a new window with some of the form pre-filled, including

* SUBMITTED BY (should be your Waze username),

TYPE (based on if a closure already exists on segments or not),

Waze Permalink (should be a PL to the selected segments), and,

* CLOSED STREET Name

Step 4 Review TYPE selected. If needed, change it to one of the following:

  • REPORTED - If you are unable to close it, OR
  • CLOSED - If it is already closed OR you can and will close it, OR
  • NEEDS OPEN NOT LISTED - If it is currently closed OR it is not listed on the sheet OR it needs to be re-opened and you are unable to open it.

Step 5 - Set the Closure Direction (direction of traffic flow to be closed) in the report by selecting either "One-Way" or "Two-Way" from the dropdown list.

Step 6 - Note the Reason for the road closure ("Flooding", "Downed trees", "Downed power lines", etc).

Step 7 - Set the * Closure Ending Date/Time to either the date/time provided by the report source OR the expiration date/time set for the event by VEOC / community leadership.

Step 8 - Identify the cross street at one end of the closed segment(s). Type the name in the CLOSURE FROM (Street Name) field. Identify and record the cross street on the other end in the CLOSURE TO (Street Name) field.

Step 9 - Set the * STATE.

Step 10 - Set the COUNTY/COMMUNITY/PARISH.

Step 11 - Record the SOURCE (which is usually the reporting agency). Include a link to the actual closure posting if one is available.

Step 12 - You may enter additional information into the NOTES field.

Step 13 - Press the blue SUBMIT button.


LINKED PAGE: Closure Sheet Instructions

Google sheet tips, short cuts, etc
  • To change the view and only see a certain condition Click on (Data) then (Filter views) then choose the one you want from the choices on the far right. Using the Filter option instead of the Filter Views will affect everyone's view.

DATA FILTER VIEW FOR SPECIFIC STATE (This will not affect the view of others)

  • You will need to do the following steps
  1. Data->Filter Views -> Closure By State (View)
  2. click the gear icon in Data Filter View
  3. click Duplicate. This should make a copy of the Data View
  4. Change the name of from "Closure By State) to the state(s) you want to see (ie NC Closures) as name<>. This will be in the upper left hand corner above the column letters.
  5. Go to cell I3 and click the filter icon.
  6. Select the state you want to filter. Deselect others as necessary.
  7. This will now create the data filter view for that particular state.

COLUMN C

  • This is the Permalink to the closure with the layers stripped out. (Please do not edit anything in this column)

UPDATING TIME CHECKED -

  • Updating the time checked in Column H "LAST CHECKED TIME" is as simple as changing the name (Has to be a name change) in Column G "LAST CHECKED BY" or typing something in Column E (ie I usually just type the number 1). It should automatically update to the current time.

SORTING

  • Do so sparingly and with a warning to other editors.

ROW DELETION

  • If for some reason an editor deletes out a row. Please click on the words ROW DELETION to re-execute the DUP SCRIPT. It is located at the top of Column P

COLUMN F "Type" *Highlighted requires action by someone with EA for the closure.*

Type Usage
zOPEN Open in Waze
CLOSED Closed in Waze
NEEDS OPENED Needs to be validated and open or extended as needed
REPORTED Needs to be closed in Waze by editor with access to location
UNLISTED No longer found on source location. Needs closure removed and marked as open
DUPLICATE Segment ID(s) found in other closure Permalink(s)
EXTEND/SHORTEN Closure still in effect just needs date/time adjusted to match new information.
NEEDS OPEN NOT LISTED Closure in WME but not listed on closure sheet.
FUTURE/PLANNED/ENTERED Closed in future in WME, used for Contraflow.
  • If a line has expired and is reopened in real life please change to zOPEN in column F

COLUMNS A-D

  • Are not editable as they are derived data. If the closure date/time needs extended please edit the date/time in Column E
Google Sheet Changes Since Harvey
  • Sort order changed, now---- State, Current waze Status, County/Parish/Municipality, then Closure Ending Date/time.
  • Changed OPEN to zOPEN so opens now show up at the bottom of each state since we need to see them less.
  • Added NEEDS OPEN NOT LISTED to form and sheet to support closures in WME not on sheet that need to be opened.
  • Flipped LAST CHECKED BY and LAST CHECKED TIME for better flow. Now one tab over from status is id instead of date/time then ID.
  • Changed TIME NEEDS UPDATED to EXTEND/SHORTEN
  • Move old "TIME NEEDS UPDATED" now EXTEND/SHORTEN to be beside NEEDS OPENED for counts
  • Updated Form with "NEEDS OPEN NOT LISTED" as a drop down choice for status
  • The script that checks for duplicates has not been updated thanks to dbsooner and justins83. We now check to see if the new row entered is a duplicate of others. We also can do a check every row against every other row on the sheet check as needed.
  • A lot of behind the scenes script updates by dbsooner to make Expired, Expiring, Duplcate check work better and faster.
  • A real time Stats tab that keeps up with some data. More will be coming out later.
  • If you receive a warning message about cells being protected please do NOT make the change. Ask in the Waze VEOC spreadsheet-issues channel. Someone will review and make changes as needed.

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Resources for VEOC wiki Development

Waze Catastrophic Event Closure Tracking

If all turns are allowed at a junction, the fastest way to enable all turns is by selecting the junction node and not the individual segments. Select the junction and it changes from a small black circle to a blue circle with a white border. Note that if you have already selected a segment connected to that junction, click elsewhere on the map, or hit the ESC key to deselect that segment before you can select the junction.

The left pane shows action links for the selected junction. Depending on the current state of the junction, one or both of the links Allow all turns or Disallow all turns links appear. For example, if all turns are currently allowed, then only the Disallow all turns link appears.

To enable all turns at an intersection, click the Allow all turns link for the junction. Alternatively, you can use the keyboard shortcut w to allow all turns and the shortcut q to disallow all connections. A best practice when allowing all turns on a junction is to disallow all turns first, as it cleans up some legacy problems with the map. There are n...........et segments and Places.


We add the Toll attribute [global:Best_map_editing_practice#Toll_roads|information]].

Check back here after the VEOC event is closed to see the results and achievements.