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:''My boilerplate UR responses (work in progress).''
==UR Boilerplate Responses==
==UR Boilerplate Responses==
===Initial Response===
===Initial Response===
Hello, thank you for your report.  I need a a bit more info to resolve the issue you experienced. Can you give me some extra details on INSERT ISSUE HERE?
Hello, thank you for your report.  I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had (insert some details like where here)?


Please note that sometimes the app has issues showing report updates, if you have this report in email would you mind copying me at wazeissues@thejewishgeek.com.
===No Response - Close Warning - 5-7 Days After Initial Response===
I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.


===No Response - Close Warning===
===No Respone - Close - 5-7 Days After Warrning===
I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.
Unfortunately, without any more information I am unable to find a solution to this problem.  Since there has been no response I am going to close this report. Thank you for your report, and please feel free to continue to report issues in the future.


===Fixed===
===Fixed===
I have located and fixed the issue on the map that caused the error.  Usually the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!
I have located and fixed the issue on the map that caused the error.  Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!
 
===Google Issue===
The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!


==Insert Text - Chrome Addin==
==Auto Text Expand - Chrome Extension==
This is my export from the Chrome Addin [https://chrome.google.com/webstore/detail/insert-text/abmgjcmmphkhndoahbfanhbgeekconmm?hl=en-US Insert Text]. Insert Text adds a context menu (right click) with pre-built items to automatically insert.
This is my export from the Chrome Extension [https://chrome.google.com/webstore/detail/auto-text-expander-for-go/iibninhmiggehlcdolcilmhacighjamp?hl=en Auto Text Expand]. This extension allows you to type a starter that is then expanded into the full text.


<pre style="white-space: pre-wrap;  
<pre style="white-space: pre-wrap;  
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word-wrap: break-word;
word-wrap: break-word;
background: #F7A8E4;">
background: #F7A8E4;">
[{"id":3,"type":"text","level":"0","parent":"0","name":"Initial Response","text":"Hello, thank you for your report.  I need a a bit more info to resolve the issue you experienced. Can you give me some extra details on INSERT ISSUE HERE?\n\nPlease note that sometimes the app has issues showing report updates, if you have this report in email would you mind copying me at wazeissues@thejewishgeek.com.","html":"false"},{"id":2,"type":"text","level":"0","parent":"0","name":"No Response - Close Warning","text":"I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.","html":"false"},{"id":4,"type":"text","level":"0","parent":"0","name":"Fixed","text":"I have located and fixed the issue on the map that caused the error.  Usually the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!","html":"false"}]
{
  "@close": "Unfortunately, without any more information I am unable to find a solution to this problem.  Since there has been no response I am going to close this report.  Thank you for your report, and please feel free to continue to report issues in the future.",
  "@fixed": "I have located and fixed the issue on the map that caused the error.  Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!",
  "@google": "The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!",
  "@init": "Hello, thank you for your report.  I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had?",
  "@warn": "I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week."
}
</pre>
</pre>

Latest revision as of 18:42, 30 January 2015

UR Boilerplate Responses

Initial Response

Hello, thank you for your report. I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had (insert some details like where here)?

No Response - Close Warning - 5-7 Days After Initial Response

I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.

No Respone - Close - 5-7 Days After Warrning

Unfortunately, without any more information I am unable to find a solution to this problem. Since there has been no response I am going to close this report. Thank you for your report, and please feel free to continue to report issues in the future.

Fixed

I have located and fixed the issue on the map that caused the error. Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!

Google Issue

The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!

Auto Text Expand - Chrome Extension

This is my export from the Chrome Extension Auto Text Expand. This extension allows you to type a starter that is then expanded into the full text.

{
  "@close": "Unfortunately, without any more information I am unable to find a solution to this problem.  Since there has been no response I am going to close this report.  Thank you for your report, and please feel free to continue to report issues in the future.",
  "@fixed": "I have located and fixed the issue on the map that caused the error.  Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!",
  "@google": "The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!",
  "@init": "Hello, thank you for your report.  I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had?",
  "@warn": "I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week."
}